Challenging convention. Trying new things. Reshaping an industry.  

The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.  

If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you.

Principal Technical Solution Architect

The Principal Technical Solution Architect is responsible for the creation of technical multi-component solution designs, and partners with Enterprise and Technical Architects to identify and implement solutions that enable the business. The Principal Technical Solutions Architect will lead with influence a project team(s) to ensure the technical success of a project. Primary expertise is in the evaluation and creation of multiple solution design options meeting complex project requirements and constraints.

Responsibilities:

• Manage a team of 20-30 Technical Architects working on client implementations
• Provide technical vision and direction
• Coordinate resources across multiple client implementations
• Work with various teams within Duck Creek to define roles and responsibilities
• Work with base engineering team to help define opportunities for overall improvement in deployment and management of applications
• Define and maintain best practices and associated tools to improve operational efficiency
• Work with the Customer Service Managers to ensure conformance to DCOD processes and procedures
• Create and document new standards as required to ensure repeatability and economy of scale
• Manage infrastructure costs to align with budget and report on same
• Research and recommend new technology where appropriate and required
• Recommend and implement performance improvements to meet SLA's and increase overall efficiency
• Manage environment dependencies with other OnDemand teams to ensure that these dependencies are met in timely and performant fashion
• Work with Account Manager to measure and ensure compliance with monthly SLAs

Requirements:

• Background in leading large technical initiatives and setting technical direction and vision
• Experience managing large technical teams
• Experience working with high-level client resources and managing service=oriented teams
• Proven track record with large scale client implementations
• Ability to clearly articulate and present technical solutions clients
• Exceptional customer service and organizational skills are must
• Deep Functional and Technical knowledge of the Duck Creek Suite and Platform
• 5+ years’ experience as a developer or architect on Duck Creek Suite and Platform
• 5+ years’ experience with Cloud Architecture, preferably Microsoft Azure
• Deep experience with at least three of the following technologies: Microsoft .NET, SQL Server, IIS, Azure DevOps, Windows Server, Powershell and OctopusDeploy.
• Background providing technical supporting for large scale production projects.
• Ability to explain complex technical concepts to non-technical audiences