SpotHero is seeking a Salesforce Administrator to implement, administer, and improve the enabling technologies used within and between our business teams. Primarily focused on Salesforce administration including but not limited to support and maintenance, front end interface design, and the creation of customized automations for efficient and effective cross-functional workflows. Work with the Senior Director, Revenue Operations to understand prioritization and complete all assigned projects.

Who we are:

SpotHero is one of transportation's hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking on-the-go or in advance, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

What will you do:

• Manage Salesforce administration through design, build, implementation, adoption, and improvement.
• Assist in the implementation of new solutions from within the Salesforce suite of Products.
• Maintain integrations with SFDC.
• Gather information and translate business needs into functional requirements to drive building new and improving existing components of the Salesforce system.
• Collaborate with Director, Revenue Enablement to create SFDC training modules to ensure adoption of and adherence to internal best practices by Salesforce end users.
• Responsible for troubleshooting, determining the cause of the issue, and finding the appropriate solution or preventative measures.
• Invest time in continuing to develop Salesforce knowledge and expertise, utilizing the Salesforce training module program.
• Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.
• Manage Projects using Revenue Operations' Project Management software, ensuring clear, consistent communication of prioritization, progress, and completion.
• Lead support and maintenance of Salesforce and other Revenue Operations tools.
• Onboard new employees to Salesforce and other Revenue Operations tools.

 Who you are:

• Organized and detail oriented.  You have time management down to a science, great follow through on tasks, and superior organizational skills.
• Proactive.  Innovative and resourceful; you’re constantly looking for ways to improve upon things.
• Thorough.  You take projects from start to finish and are uncomfortable leaving anything outstanding.
• Collaborative.  A team player that works well with others in pursuit of a common goal.
• Independent.  You not only enjoy, but also thrive in, unstructured environments.

 What you bring:

• Bachelor's Degree or equivalent.
• Minimum 1 years experience as a Salesforce Administrator across multiple departments.
• Salesforce Admin Certification (ADM201) is required.
• Strong understanding of Salesforce best practices and functionality, with the ability to build solutions of basic and intermediate complexity using custom apps and objects, formula fields, automations, custom views, flows, and other tools within Salesforce.
• Proven ability to design and implement new processes and facilitate user adoption.
• Demonstrated ability to understand and articulate complex requirements.

 What we are offering:

• Career game changer – A truly unique experience to work for a fast growing startup in a role with unlimited potential for growth.
• Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance.
• Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
• Flexible WFH arrangements - We know these are uncertain times and our employees’ health & safety is number one.  Employees will be able to work in a remote capacity through 2021. We will continue to evaluate this fluid situation and adjust our plans as necessary.  
• Annual parking stipend (duh – we help people park!).
• The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
• A company that cares about its employees’ unique backgrounds. From Employee Resource Groups to Unconscious Bias Trainings, we want each and every employee to feel like SpotHero is a place where they can bring their whole selves to work.
• A workplace recognized as the Startup of the Year by Built in Chicago, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business.
• A workplace recognized as a Best Place to Work by Built In Chicago, Top Company Culture by Entrepreneur, and one of TIMES’s 50 Genius Companies.

SpotHero is an equal opportunity employer.  We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.