Hireology’s technology empowers businesses to build great teams. Over the last nine years, we’ve grown from a startup to a market-leading organization with over 230 team members and built an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a Salesforce Administrator to our team. Based in our downtown Chicago office, the Salesforce Administrator is the first line of defense on our most critical operating system for all revenue-facing roles and is an essential part of ensuring smooth and ever-improving business operations in a quickly changing environment. 

As our Salesforce Administrator, you'll be responsible for:

• Managing internal Salesforce case queue and assigning incoming cases to the relevant owner.
• Responding to and executing essential administrative cases, including but not limited to:
• Lead Management.
• Marketing Campaign creation and population.
• Importing lead lists.
• Data integrity (Account cleaning/hierarchies, de-duplication, etc.).
• Marketing prospect/customer list segmentation.
• Proactive Salesforce Administrative Tasks.
• Optimizing page layouts.
• Managing new users, roles, and permissions across the Hireology Salesforce instance
• Creating ad hoc reporting, based on a deep understanding of the Salesforce platform and the Hireology data model
• Interfacing with 3rd party billing and subscription service
• Working with data warehouse and analytics teams to help manage and eliminate data discrepancies

So what kind of person are we looking for in this role? We have a unique culture here at Hireology, and the person who will be successful in this role will be:

• Critical Thinker: You should be able to identify an issue, understand the scale of the issue, brainstorm a solution and prioritize a fix

• Obsessed with details: Some people call them “the weeds”, but you’re a gardener. You know them intimately because that’s the only way to know which ones are harmful and which ones are essential.

• An Effective Communicator: Delivering messages up and down and across the organization requires clarity, diplomacy, and discretion - you will need to demonstrate all of those abilities. Please show us how well you communicate in a well-written cover letter to this opening.

• Creative and Curious: You’ll be able to find areas where we can be better and you’ll work across the organization - and outside of it - for the best ways to make them better. Then you’ll make them better. You’ll learn a ridiculous amount, because you have to and because you want to.

• A Person of Integrity:  Not negotiable in this role or any at Hireology.

Okay, we’ve laid out what the job is - now are you qualified? Here are the minimum qualifications we’re looking for in a Salesforce Administrator:

• 2-4 years experience in a fast-paced work environment
• Familiarity with Salesforce Platform
• Excellent written and verbal communication skills
• Meticulous organizational skills and attention to detail
• Ability to quickly switch contexts and deliver immediate value
• Passion for learning and teaching new tools