Salesforce Administrator

| Chicago

Hireology’s technology empowers businesses to build great teams. Over the last nine years, we’ve grown from a startup to a market-leading organization with over 230 team members and built an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a Salesforce Administrator to our team. Based in our downtown Chicago office, the Salesforce Administrator is the first line of defense on our most critical operating system for all revenue-facing roles and is an essential part of ensuring smooth and ever-improving business operations in a quickly changing environment. 

As our Salesforce Administrator, you'll be responsible for:

  • Managing internal Salesforce case queue and assigning incoming cases to the relevant owner.
  • Responding to and executing essential administrative cases, including but not limited to:
  • Lead Management.
  • Marketing Campaign creation and population.
  • Importing lead lists.
  • Data integrity (Account cleaning/hierarchies, de-duplication, etc.).
  • Marketing prospect/customer list segmentation.
  • Proactive Salesforce Administrative Tasks.
  • Optimizing page layouts.
  • Managing new users, roles, and permissions across the Hireology Salesforce instance
  • Creating ad hoc reporting, based on a deep understanding of the Salesforce platform and the Hireology data model
  • Interfacing with 3rd party billing and subscription service
  • Working with data warehouse and analytics teams to help manage and eliminate data discrepancies

So what kind of person are we looking for in this role? We have a unique culture here at Hireology, and the person who will be successful in this role will be:

  • Critical Thinker: You should be able to identify an issue, understand the scale of the issue, brainstorm a solution and prioritize a fix

  • Obsessed with details: Some people call them “the weeds”, but you’re a gardener. You know them intimately because that’s the only way to know which ones are harmful and which ones are essential.

  • An Effective Communicator: Delivering messages up and down and across the organization requires clarity, diplomacy, and discretion - you will need to demonstrate all of those abilities. Please show us how well you communicate in a well-written cover letter to this opening.

  • Creative and Curious: You’ll be able to find areas where we can be better and you’ll work across the organization - and outside of it - for the best ways to make them better. Then you’ll make them better. You’ll learn a ridiculous amount, because you have to and because you want to.

  • A Person of Integrity:  Not negotiable in this role or any at Hireology.

Okay, we’ve laid out what the job is - now are you qualified? Here are the minimum qualifications we’re looking for in a Salesforce Administrator:

  • 2-4 years experience in a fast-paced work environment
  • Familiarity with Salesforce Platform
  • Excellent written and verbal communication skills
  • Meticulous organizational skills and attention to detail
  • Ability to quickly switch contexts and deliver immediate value
  • Passion for learning and teaching new tools
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Technology we use

  • Engineering
    • GolangLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks

Location

Unbeatable office space in downtown Chicago, with views of the Chicago River and Navy Pier.

What are Hireology Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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