Solutions Consultant (REMOTE) at Club Automation

| Remote
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Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Solutions Consultant, you are responsible for analyzing executive and user-level needs and challenges to advise prospects and clients alike, combined with presenting an in-depth product demonstration of how the solution provides value, to help drive new and additional business for the company. You will act as a liaison from the sales team to the other functional teams within the company around technical abilities. You will also be responsible for assisting and aiding in product training and messaging of the various solutions.

The Solutions Consultant reports to the Team Lead, Solutions.

You will also...

  • Consult with prospects to evaluate their current situation and determine critical business needs
  • Serve as an enterprise software security and compliance resource for the Sales Organization with expectations of completing software security assessments and working with prospects and customer IT teams to pass compliance reviews
  • Assist Account Executives in building a business case for Daxko’s solutions and serve as the team product knowledge expert for the following solutions, based on evaluation of skillset:
    • Facility Access / Access Control
    • Processing Hardware / Devices with expert knowledge of PCI compliance
    • APIs, Vault data warehousing, SSO
    • Websites / Digital Marketing
    • Maintain ISO / Full-Service Billing / Card Account Updater knowledge to serve as a secondary resource
  • Respond to prospects’ and clients' technical needs and questions onsite, via phone, or written communication and/or in conjunction with the Account Executive
  • Assist in delivering Daxko’s value proposition for multiple product lines to prospects via phone calls, technical presentations, product demonstrations and written communications
  • Document customer needs uncovered in the sales process and relaying information to Product Management and Marketing teams
  • Prepare and customize sales collateral and/or demos, particularly for strategic accounts
  • Report sales activity along product lines
  • Be available to travel up to 25%

Qualifications

  • Two (2+) years of related industry experience
  • Experience using CRM software, such as Salesforce
  • High level of business acumen
  • Ability to ask questions around difficult concepts to a range of audiences
  • Database management skills
  • Ability to work independently; take initiative; and demonstrate team accountability
  • Ability to self-direct in order to handle and prioritize requests
  • Proficient organizational/time management skills and attention to detail
  • Create, build, and maintain relationships and rapport with clients
  • Strong work ethic and ability to execute critical imperatives
  • Bachelor’s degree OR four (4) years of professional experience
  • Familiarity with fitness club operations is a HUGE plus

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • ZendFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Our office sits on the river in the heart of the West Loop across the street from Willis (Sears) Tower and next to the water taxi.

An Insider's view of Club Automation

What’s the vibe like in the office?

Our office is high energy & collaborative. We promote interaction within & across teams to build camaraderie. They say life happens in the kitchen & that’s true here too! Whether it’s grabbing coffee, sharing our family-style Friday lunches, or grabbing a beer at the end of the day, we check our egos at the door & have fun while working together.

John

Team Lead of Customer Service

What kinds of technical challenges do you and your team face?

To meet the demands of our fast-growing customers, my team builds applications focused on scalability and configurability. We are challenged to think innovatively about how our applications can service one customer or ten-thousand customers with an equally engaging and responsive user experience.

Tyler

UI Architect

What does career growth look like on your team?

The demand for our product is growing which has led to a lot of growth opportunity. Leaders check in with their team members regularly to learn more about their long-term interests. There’s ample opportunity to shadow teammates in other roles and we’re encouraged to grow our skillset or explore a new one through resources like LinkedIn Learning.

Hillari

Training Team Lead

How do your team's ideas influence the company's direction?

At its core, Club Automation is an employee-driven organization. Innovation starts within and across our teams, and ideas flow outward from there; we make efforts not to be constrained by top-down thinking. We believe that there is no problem for which a knowledgeable, talented, and driven group of people cannot create a solution.

Bill

Director of Engineering

How has your career grown since starting at the company?

I started as an intern here, and right after graduating, I earned a full time BDR role. I was then promoted to an Account Executive 6 months later. It’s inspiring to work in a company that trusts you and recognizes potential for growth, encourages that growth, and gives you the necessary tools to become a leader and handle greater responsibilities.

Christian

Junior Account Executive

What are Club Automation Perks + Benefits

Club Automation Benefits Overview

Club automation is a startup environment with established funding that allows us to offer excellent perks and benefits.

Culture
Volunteer in local community
Club Automation participates in local volunteer activities such as the Chase Corporate Challenge, Bernie's Book Bank, Augie's Quest, and Feed My Starving Children.
Friends outside of work
Eat lunch together
Intracompany committees
Club Automation has various committees like the Time Hostage Rescue Team, Daxko Development Committee, and the Culture Committee!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Implicit Bias Training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Club Automation's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Company-paid long and short-term disability insurance provides 60% of your pre-disability earnings up to certain limits.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Club Automation provide a wealthy health insurance plan through BCBS with options for PPO and HDHP. Company contributes to the cost of both plans for all levels of coverage.
Life Insurance
Club Automation provides company-paid life insurance policies for $100,000 to all full-time team members.
Wellness Programs
In an effort to promote team member health and wellness, Club Automation provides a monthly fitness reimbursement to all team members.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Club Automation's 401(k) retirement plan matches 50% of an employee's contributions up to 7% of their annual base salary..
Company Equity
Company equity is available for some senior leadership positions.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Full-time team members may take advantage of a generous parental leave benefit.
Flexible Work Schedule
Club Automation provides employees with a flexible work schedule that includes Flexible start and end times for most roles.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Club Automation offers a Flexible PTO policy with no accrual necessary.
Sabbatical
Club Automation offers full-time team members a 4-week paid sabbatical leave for every 5 years of service from the date of full-time hire.
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Twice per year, we shut down our office and go volunteer for special projects designed to help the community. We also have social events that get team members together.
Free Daily Meals
Employees get free lunch on Friday.
Stocked Kitchen
Fridges are stocked with soft drinks and ‘fancy water’, coffee machines, etc.
Some Meals Provided
Free weekly Friday lunches that allow us to eat and hang out together.
Happy Hours
Fitness Subsidies
In an effort to promote team member health and wellness, Club Automation provides a monthly fitness reimbursement of up to $100 to all team members. All fitness facilities are eligible.
Professional Development Benefits
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Club Automation has been recognized for providing team members with competitive benefits that celebrate its culture, promote health & wellness, and help team members achieve their goals. For this reason, we have designed our Team Member Benefit plans to promote an innovative and healthy work environment, to support your financial wellbeing, and to protect you against any potential hardship brought about by unforeseen accidents or injury.

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