Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated reporting and content solutions for our clients using the Narrative Science suite of products. In addition, the Solutions Consultant will act as the primary point of contact on project-based implementation work, helping customers understand our solutions, forming strong relationships with customer contacts, and working collaboratively with them to execute on project goals and achieve successful outcomes.  The right candidate will be a self-motivated contributor who is comfortable working with data in a highly technical environment as well as leading client communication.

Responsibilities:

• Design and develop custom reporting and content solutions in Narrative Science products for clients across industries like financial services, consulting and professional services, CPG, and more
• Manage the deployment/implementation of Narrative Science solutions, including timelines, status updates, and client communications
• Serve as the subject matter expert on deployments of natural-language-generation solutions
• Work closely with our engineering and product teams to drive the development of software platform features

Requirements:

• Bachelor’s degree required
• 1-3 years experience interfacing with clients and leading customer communications
• Excellent verbal and written communication skills
• Ability to learn and work with advanced software programs
• Experience with the deployment and implementation of software technology
• Demonstrated ability to coordinate teams and projects
• Ability to work well in a collaborative environment
• Ability to effectively communicate technical concepts to non-technical audiences
• Experience working with data in formats like Excel, CSV, XML, and/or JSON
• Knowledge of SQL
• Experience working with Business Intelligence platforms like Tableau, Qlik, etc.
• “Roll-up-your-sleeves” entrepreneurial attitude

Bonus:

• Exposure or interest in programming languages

Technical Stack:

The technologies this role requires are often customer dependent, but here’s a list of common areas where knowledge and experience can be helpful. Successful candidates will have some knowledge of a few of these technologies and of course a willingness to learn the rest:

• Cloud architecture & tools (AWS, Azure, Google Cloud, etc.)
• Data warehousing (Snowflake, RedShift, GBQ, etc.)
• ETL technology (Informatica, Alteryx, etc.)
• Business Intelligence (Tableau, Looker, DOMO, Mode, Thoughtspot, PowerBI, etc.)

About Narrative Science:

Narrative Science believes that data storytelling can empower everyone to understand and take action from their data. Our mission is to build software that leverages artificial intelligence to automatically turn data into easy-to-understand reports, transform statistics into stories, and converts numbers into knowledge.

Our core virtues (mission-driven, impactful, team-first, innovative) are ingrained in everything we do, from how we develop our technology to how we interact with customers to how we hire people. Since 2020, we have embraced a remote-first approach and our team has the option to work from home or safely from our Chicago office. This flexibility will remain after COVID.  

At Narrative Science, we embrace the diverse backgrounds, experiences, and perspectives of our future employees, colleagues, customers, partners, and other stakeholders. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.