Solutions Manager, Third Party Management at Fusion Risk Management

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The Role

The Solutions Manager leads the vision, strategy and adoption of new solutions within the Product Management organization.

This includes identification of critical capabilities within the third-party risk solution area, collaborating with product managers to align those capabilities with backlog, development, and release activities and ensuring our products and features are built to fully address the solution requirements.

The Solution Manager works closely with other functional teams including sales, sales support, marketing, and delivery and support services to enable teams to be effective with a solution area at the point-of-sale through implementation and customer support.

Responsibilities

Short term:

  • Identify critical capabilities for third-party risk management within the financial services and operational resilience space
  • Support definition of a 2021 product roadmap to deliver third-party risk management solutions

Ongoing:

  • Assess current product capabilities compared to market requirements and competitor offerings
  • Develop a vision for our third-party risk management offering and support definition of solution roadmap that delivers on that vision
  • Organize and lead customer discussions/focus groups to gather feedback, share updates, and validate design and roadmap planning
  • Support targeted enablement activities for sales, sales support, marketing, and implementation resources including:

o Sales education and training

o Marketing campaign support

o Webinar/presentation delivery

o Professionals services training

  • When needed, support Statement of Work, sales and service enablement documentation specific to the third-party risk management solution area
  • Supporting the wide-spread customer awareness and adoption of a solution through thought leadership content creation, solution demo development and training, user group facilitation and webinars
  •  Nurture industry analyst relationships through regular briefings and inquiries to promote awareness and support of Fusion's capabilities within a solution area

Additional Responsibilities:

  • Participate in sales pursuit, demo's, opportunity approach planning, and solution scoping
  • Create and customize proof-of-concepts based on client and prospect specifications in trials or other sales pursuit activities
  • Support product marketing in the development of content related to the third-party risk management product
  • Construct solution demo flow, demo data, and recommended talk tracks to support multiple use cases

Knowledge, Skills, and Abilities

  • Bachelor's degree in a related field
  • Minimum of 5 years of consulting experience in third-party risk management or third-party risk management industry experience with demonstrable involvement in leading and/or participating in enterprise level strategic initiatives
  • Excellent verbal and written communication skills
  • Strong technical understanding and hands-on experience in software tools to enable effective risk management
  • Familiarity with tools in the GRC space and application tools in the customer space
  • Salesforce.com application experience is a plus
  • Ability to multi-task activities with shifting priorities in a fast-paced, growing environment
  • Strong attention to detail
  • ·Ability to articulate, understand, and demo Fusion solutions/capabilities and how they can be effectively applied within the domain of risk management is a plus, but not required in advance
  • Excellent organizational skills, with the ability to meet deadlines
  • Ability to become a thought leader in the industry
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ApexLanguages
    • D3JSLibraries
    • ReactLibraries
    • Google AnalyticsAnalytics
    • PardotAnalytics
    • TrelloManagement
    • SalesforceManagement
    • SalesforceCRM

Location

You can't beat the location! Our building is connected to Oglivie Station and is across the street from the Madison St. exit of Union Station.

An Insider's view of Fusion Risk Management

How would you describe the company’s work-life balance?

Fusion puts its employees and their wellness at the forefront by providing several ways to help maintain a great work-life balance. My personal favorites have to be the flexible work schedule and Summer Fridays. With initiatives like Fusion Cares, I also have the option to spend up to 12 hours of work time giving back to the the community.

Riddhi

Sr. Solution Architect

What does your typical day look like?

My days involve collaborating with multiple teams on a variety of activities. One minute I will be designing features with our engineers, the next I might be developing our product roadmap with product management or advising our customers and implementation teams on using our platform. Every day brings new challenges and rewarding opportunities.

Alex

Technical Architect

How does the company support your career growth?

Fusion provided me with multiple opportunities to learn and cultivate new skills and continues to support my growth at a professional and personal level. Fusion offers a fun, dynamic environment, that has allowed me to explore challenging assignments to expand my skill set and play a pivotal role for the rapid growth of the company.

Ramya

Director of Technology Evangelism

How do you empower your team to be more creative?

Collaboration and team brainstorming sessions are key when it comes to empowering creativity. Open and transparent lines of communication with your teams provides them with the flexibility to share ideas and gather feedback on their projects. Lastly, always celebrate the wins, even if they are small.

Shannon

Vice President, Marketing

What’s the vibe like in the office?

Family-oriented. We take care of each other as family and truly show it on a daily. Your interests are our interests. There's always something to connect us.

Crystal

Project Manager

What are Fusion Risk Management Perks + Benefits

Fusion Risk Management Benefits Overview

In addition to the basics such as medical, dental, and vision insurance; FSA and HSA options; commuter benefits; and 401K matching with no vesting period, we also offer monthly partial cell phone reimbursements, a wellness program, and fitness subsidies, paid volunteer time, parental leave, and more! We also offer flexible scheduling and the ability to work remotely.

Our cultural and professional development groups are employee-led, voluntary workplace networks that help foster a culture of community, including three Employee resources groups (Black/African-American; LGBTQ+; and Women), a volunteer committee, and our social activities squad. Even while working remotely, we have maintained fostering connections through virtual events such as lunch n’ learns, happy hours, and live concerts.

We have given special options and offerings during the COVID-19 pandemic in 2020 including extra paid time off, educational resources for all employees, and parental subsidies.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fusion's social committee, which plans employee events, and Fusion Cares, which organizes community-focused give-back events, are just two ways employees can contribute to building Fusion's culture.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity Employee Resource Groups
Our Employee Resource Groups are voluntary workplace networks that are employee-led. They foster a diverse, inclusive workplace aligned with the organization's mission and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
We offer home office stipends for necessary office supplies in order to promote a more efficient at home workspace.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
We allow our employees to participate in tours of duty within other parts of the organization to build their skills
Promote from within
Paid industry certifications

Additional Perks + Benefits

We seek to foster a supportive and nurturing environment and are proud of our collaborative, open culture! As a fast-growing company, we are dedicated to growing with our employees and adapting to the evolving workplace.

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