Salesforce Administrator - Contract

What You'll Do:

• Owns the end-to-end Salesforce user experience for the sales and account management organization through the configuration, design, functionality, and end-user support of the Salesforce platform, including SalesCloud and MarketingCloud. 

• Actively engages with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality. Translates approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency. 

• Partners with organization leader to document and manage the evolution of the overall Salesforce architecture ensuring scalability, performance and alignment with organizations direction and business objectives. 

• Collaborates with Sales, Marketing, Operations, and Legal to automate high-friction manual tasks, including the use of AI automation.  Emphasizing the reduction in clicks and redundancy. 

• Manages the integration of applications connected to Salesforce.com, including but not limited to ZoomInfo, Microsoft Teams, Sales Navigator, and more. 

• Leads data governance initiatives that underpin our reporting and sales forecasting, delivering a transparent and actionable view of our global sales to the executive suite. 

• Supports the Enterprise Team (Sales Operations, Marketing, Solution Development, Operations) in cross-functional projects and strategic changes to systems and processes. 

• Trains sales and account management teams to utilize Salesforce and other related tools through best practices including distribution of created or obtained training materials. 

What You Need:

• Bachelor’s degree in related field, or equivalent work experience 

• 4+ years of hands-on Salesforce Administration experience in a sales-focused environment  

• Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud. 

• Experience working for a service provider or SaaS technology company strongly preferred 

• Proficient in Microsoft Office Suite, Smartsheet, and efficiency software such a Microsoft Team and Zoom.   

• Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud.   

• Working knowledge of Salesforce Agentforce, Einstein AI; Claude or similar AI tools, ZoomInfo, LinkedIn Sales Navigator, CLM systems, and Salesforce DevOps tools