Senior DevOps Engineer-Public Cloud

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Great things happen at Ensono because of our great Associates. Our Core Values—Honesty, Reliability, Curiosity, Collaboration, and Passion—bring our diverse talents together and shape how we work every day.

About the role and what you'll be doing: This is an exciting opportunity to join a friendly team working on some of the hottest Public Cloud (GCP/AWS/AZURE) technologies. This team is primarily focused on the deployment, automation and support of mission-critical client solutions in Public Cloud.

You will be working on a variety of projects and environments for household names using the latest technology including Public Cloud, Terraform, Ansible, Powershell, Datadog, Jenkins, Bitbucket, Jira, Containers etc.   Learning, collaborating, training and certification are strongly encouraged, and opportunities to do so will be provided.

The successful candidate will be someone who can demonstrate a genuine desire and passion for Public Cloud, client service and automation.

• Act as the lead engineer on large or complex client deploy projects
• Act as the lead engineer on product engineering projects to further develop our service
• Provide Public Cloud subject matter expertise advice and assistance to pre-sales architects
• Installation, configuration, and ongoing management of O/S and Public Cloud services.
• Implementing and maintaining custom client machine images and centralized configuration management to enable quick repeatable builds and auto-scaling.
• Maintaining high availability through proactive measures.
• Troubleshooting and resolving complex technical issues.
• Ensuring clients & partners are updated on current status of work and issues.
• Raise, investigate and resolve problems and known errors in line with the problem management process.
• Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.
• Partake in an on-call rotation to provide 24x7 4th line support for Ensono’s Public Cloud clients.
• Proactively keep up to date on Public Cloud services and developments.
• Buddy new members of the team and train other teams
• Act as team leader and technical escalation point in Manager’s absence

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

Required Qualifications

• 8+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.
• 3+ years’ experience engineering, architecting, or supporting Public Cloud solutions (AWS, Azure, and/or GCP), with GCP experience strongly preferred.
• Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
• Excellent O/S knowledge with strong hands‑on experience in Linux (must‑have) and working knowledge of Windows. RHCE/MCSE or equivalent practical experience preferred.
• Proven experience implementing and supporting Public Cloud‑based services such as EC2, S3, EBS, ELB, RDS, IAM, Route53, CloudFront, ElastiCache, WAF, or equivalent services in Azure/GCP. 
• Strong automation and scripting capability (must‑have) using one or more of Python, Bash, PowerShell, or Perl, with a DevOps‑first mindset.
• Experience building and maintaining scalable, highly available, and auto‑scaled environments using Infrastructure as Code and configuration management tools (e.g., Terraform, CloudFormation, Ansible).
• Experience working with or supporting containerized environments such as Docker, Kubernetes, EKS/ECS, or equivalent platforms.
• Strong client‑facing skills with outstanding written and verbal communication, able to explain complex technical concepts simply to technical and non‑technical stakeholders
• Holds current Public Cloud Associate and Professional‑level certifications. 
• Holds at least one Public Cloud Specialty certification (e.g., Security, Networking). 
• Willingness and ability to travel occasionally, including week‑long engagements when required. 
• A degree in a computing‑related discipline preferred or equivalent experience and demonstrated capability.

Preferred Qualifications

• Experience working in an ITIL‑aligned support environment beneficial. 

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $112,000 to $163,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].