Senior Solution Architect

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

A Senior Solution Architect at IFS is delivering solution-related work in Upgrades, Implementation 
projects, and success services.

The Senior Solution Architect – owns the solution and how it is built, working closely with the IFS 
implementation team, and partners where applicable, as well as using their industry and 
implementation experience to advise and guide the customer project team. The Senior Solution 
Architect needs to understand the customer's business requirements and ensure the solution is 
providing the customer with the expected/required outcomes and business value, whilst ensuring 
IFS best practice is applied.

As a Senior Solution Architect, your core activities would be, but not limited to:

• Assist the implementation team in understanding methodology, ensure consistent reporting and documentation per standards, and support the Project Manager in guiding the customer team through project phases for initiatives.
•  Ensure the Scope Tool accurately reflects the proposed solution, address scope gaps, and collaborate with the IFS Project Manager to manage risks tied to moderately complex requirements.
• Collaborating with the implementation team to ensure accurate and consistent documentation of the customer solution.
• Reviewing deliverables and customer work products, such as test plans, for consistency, clarity, and adherence to defined quality standards, providing actionable feedback.
• Reviewing CRIMs and solution-related actions to ensure basic consistency and alignment with the solution, identifying issues and escalating them for further review.
• Assisting in the delivery of IFS Success Services by supporting Success expert services activities. Contribute to tasks as directed, ensuring basic support for service delivery with low-complexity involvement.
• Support and coordinate solution delivery for Upgrade, Implementation, and Global Projects under guidance, collaborating with senior architects, management, partners, and system integrators while project consulting team to ensure a consistent and high-quality IFS experience.
• Work with the lead Solution Architect and the customer to align the IFS solution with business requirements, assess progress, deliver value, and ensure ongoing alignment with evolving objectives through regular communication and reviews.
• Engage with the customer’s executive team to articulate the value of the IFS solution and maintain ongoing communication to ensure alignment with their needs and business objectives.
• Supporting the articulation of product direction and value proposition to customers, while assisting in understanding business objectives and value metrics, under the guidance of senior leadership and architects, to ensure alignment with customer goals.
• Supporting the learning and understanding of core IFS industries, developing foundational knowledge with guidance from senior team members, sharing knowledge within the team, and assisting with input for global strategy and methodology improvement, while requiring guidance to critically assess the impact on other IFS business functions.
• Be familiar with available IFS Accelerators, understands their application to customer projects, and advises on their practical use, aligning with IFS best practices to address medium complexity project requirements.

As a Senior Solution Architect, you are expected to:

• Demonstrates a solid understanding of the Scope Tool, effectively applying it to design customer scopes that align with the customer's project team structure, while also being capable of understanding and articulating the end-to-end processes involved in customer solutions, ensuring clarity and alignment with business goals.
• Possess strong knowledge of IFS products and processes, demonstrate foundational expertise in a core industry, proactively address solution-related issues, and provide early-stage suggestions for improving customer outcomes.
• Demonstrates a solid understanding and foundational knowledge of the IFS implementation methodology, actively promotes its alignment with project goals, and is engaged in ongoing development of advanced aspects.
• Maintain a clear focus on ensuring customer success by understanding and communicating the implications of Business Value Engineering (BVE) assessments, contributing to measurable value delivery, and demonstrating a strong alignment with project goals and the principles of business value realization.
• Demonstrate experience in customer interaction, conducting workshops, and delivering presentations, while providing valuable support to solution teams, showcasing foundational communication skills, and successfully leading solution delivery initiatives aligned with client goals.
• Adopt a practical and proactive approach to understanding and solving customer challenges, providing clear, professional communication and guidance while leveraging foundational skills to resolve solution-related issues and further develop expertise.

Essential:

• University degree, or equivalent professional qualifications
• Experience of and/or exposure to business process mapping 
• Experience with business process mapping.
• Experience of implementation/transformation projects, working directly with customers.
• In conjunction with a Project Manager, involvement in the planning and resourcing of a project
• Excellent communication skills.
• Lead role in the development of the ERP solution. 
• Fluency in English and local language.

Desirable:

• Experience delivering ERP projects in a relevant industry setting, preferably in a similar role (desirable)

What We’re Offering

• Salary Range:  $84,300 - $130,000+ Bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

At IFS, you will work in a growing global enterprise software company where informal hierarchies promote simplicity and trust with accountability. We strive to deepen our expertise by taking on challenging and varied work assignments in a collaborative environment alongside committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to product development, we are committed to providing the best possible service to our customers. From sales to consulting, we are proud to serve world-class customers around the world with our flagship products.

We are an equal opportunity employer and value diversity within our company.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer