Site Reliability Engineer (REMOTE)

The Site Reliability Engineer will be responsible for ensuring the availability, reliability, and  performance of our customer-facing software applications.  This role combines planning, engineering, monitoring, incident response, and administration to create highly scalable and fault-tolerant systems.

Responsibilities:

• Ensure the high availability and reliability of the production environment by monitoring system health and performance
• Provide primary operational support for large-scale distributed software applications
• Facilitate incident resolution via triage, communication, engagement, escalation, and documentation
• Partner with platform administration (both internal and external) to define and achieve stability and scalability objectives
• Collaborate with technical and quality teams to improve services by identifying areas of risk and helping to define and proactively implement solutions
• Drive continual improvement in system performance by setting service level objectives in collaboration with a performance center of practice and/or product development teams
• Participate in system design, capacity planning, and platform management 
• Analyze and publish metrics from operating systems and applications to assist in performance tuning and fault finding
• Pursue opportunities for automation and process improvements

Qualifications:

• Bachelor’s degree (or demonstrable equivalent work experience) in information technology
• Experience providing first-level incident response and troubleshooting with technical teams to resolve end-user issues
• Proficiency with enterprise system monitoring software (examples: Datadog, NewRelic, Nagios, Solarwinds, Azure Monitor, Splunk)
• Experience with performance tuning and fault finding in large-scale distributed systems.
• Experience with cloud-based infrastructure, databases, and applications 
• Experience providing first-level incident response and troubleshooting with technical teams to resolve end-user issues
• Experience with designing, implementing, and managing performance testing practices, including specific tools and frameworks
• Knowledge of disaster recovery planning and execution.
• Ability to effectively work in a highly matrixed organization

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About UsThis amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​ Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​ Learn more about Working at Wesco here and apply online today!​ Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​ Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.