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Health Care Service Corporation

Sr Demand & Capacity Analyst

Posted 7 Days Ago
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In-Office
Chicago, IL, USA
77K-139K Annually
Senior level
In-Office
Chicago, IL, USA
77K-139K Annually
Senior level
Analyzes IT resource demand and capacity across technology platforms, processes resource requests, coordinates employee and contractor schedules, and aligns capacity with business needs. Maintains visibility into resource pools, supports financial, workforce, and technical capacity planning, and develops data workflows, dashboards, and reports. The role requires knowledge of application development, cloud, mobile, web, data center, and end-user platforms, plus strong collaboration and communication skills.
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At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for providing analysis regarding a central pool of resources across technologies and platforms, processing resource requests, and coordinating schedule of resources (employee and contractor) to meet business needs; maintaining visibility of pool capacity to all stakeholders to ensure effective alignment of development demand and capacity; providing input into financial, workforce, and technical capacity planning processes.

*Required Job Qualifications:
* Bachelor Degree and 4 years Information Technology experience; OR Tech Certification and 6 years Information Technology experience; OR 8 years Information Technology experience.
* Teamwork and collaboration skills; oral and written communications skills.  
* Knowledge of project planning tools e.g., MS Project.
* Analysis and modeling tools e.g., Excel.
* Knowledge of application development platforms.
* Knowledge of cloud computing / SaaS.
* Knowledge of mobile and web technologies.
* Knowledge of data center platforms (servers, storage).
* Knowledge of end user platforms (desktops, laptops, mobile).


Preferred Job Qualifications:
* Knowledge of SDLC Methodology - Agile / Scrum / Iterative Development. 
* Negotiation.
* Business acumen

*Experience implementing data analysis workflows
*Experience creating user friendly dashboards or reports of data.
* Data Analysis or Intelligence Analysis experience.


NOTE:  This is a hybrid role. Sponsorship is not available including if you are currently on OPT.


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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.


HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range$76,600.00 - $138,500.00

Exact compensation may vary based on skills, experience, and location.

HQ

Health Care Service Corporation Chicago, Illinois, USA Office

300 E Randolph St, Chicago, IL, United States, 60601

Health Care Service Corporation Downers Grove, Illinois, USA Office

Downers Grove, United States, 0

Health Care Service Corporation Naperville, Illinois, USA Office

Naperville, United States, 0

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