Systems Administrator

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.  For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

Purpose Statement:  The Systems Administrator will use and demonstrate the Plexus core values to provide service excellence for our internal customers as well as management of site computing equipment. This role will provide technical and customer support to the site user community ensuring that applications, systems, network and technologies are available to support and advance business needs. The Systems Administrator will collaborate with other IT personnel, vendors and business partners in order to deliver and maintain secure, reliable and sustainable technology solutions. The Systems Administrator will also follow all policies and governance that promote and support Plexus philosophy and business objectives.

Key Job Accountabilities:

• Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations. Documents and reports on work done.
• Works with stakeholders to priorities requirements and resolve conflicts. Follows agreed procedures to identify and resolve issues with applications. Carries out agreed applications maintenance tasks.
• Carries out routine operational procedures, including the execution of specified automation tools/scripts. Receives and responds to routine requests for security support. Assists in the investigation and resolution of issues relating to access controls and security systems.
• Develops, documents and implements changes based on requests for change. Applies tools, techniques and processes to manage and report on change requests.
• Encourages and motivates innovation communities, teams and individuals to share creative ideas and learn from failures.
• All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.

Education/Experience Qualifications:

• Bachelors preferred
• Two (2) years of related experience is preferred.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:  

• Working knowledge of at least one of the following: Windows operating systems, UNIX or UNIX derivative operating systems or storage
• Understanding of network topology, wireless systems or firewalls
• General understanding or ability to learn scripting and automation tools to improve efficiencies or effectiveness of the Systems Engineer role
• Computer literacy in Google Workspace or Windows environment including but not limited to word processing, spreadsheets, flowcharting and other software development, documentation, or project management tools needed to perform assignment.
• Maintain the confidentiality of all departments, company and customer information while working safely at all times.
• The ability to support around the clock monitoring and management and may result in support or activities after normal business hours.
• Develops, maintains and tests incident management procedures in agreement with service owners.
• Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution.
• Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed.
• Analyses causes of incidents, and informs service owners to minimize probability of recurrence, and contributes to service improvement. Analyses metrics and reports on the performance of the incident management process.

Physical Requirements:  

• N/A

Travel Requirements:  

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements.  If you need an application accommodation, please contact us by email at [email protected]. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.