Systems Engineer - Upgrade Operations

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewOur Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.
The Motorola Solutions team comprises Sales, Project Management, Systems Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations as we work to deploy mission critical communication systems.
Many of these systems are designed around the APCO Project 25 communications standard, often with interfaces to other critical customers' sub-systems. With the growth of data services some of our customers’ mobile wireless networks are being enhanced with connectivity to an LTE infrastructure, leveraging compelling applications and live mobile video, supplementing our traditional core voice and narrow-band data networks.
Job Description

NOTE:  Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with an exploratory conversation.

Role Responsibilities:

• Lead customer presentations

• System staging

• Complete system documentation

• Live system upgrades

• Ensuring the integrity of the architecture/design

Individuals will be responsible for carrying out field engineering duties during a radio system upgrade cycle. He/she will be responsible for upgrading/deploying various devices which include network gear, Windows-based devices, virtual machines and Motorola proprietary devices. Along with above duties, individuals will be a customer facing technical resource through the upgrade effort. They will travel to customer locations to carry out their duties.

Specific Knowledge/Skills:

• Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable

• Experience, good understanding, and working knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) highly desirable

• Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar, highly desirable

• Previous knowledge and experience working with some or all of Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon, highly desirable

• Experience directly working with end-user customers is essential

• Excellent communications skills and the ability to present complex topics to nontechnical audiences is essential

50-60% travel is required for upgrade projects.

Basic Requirements

• Bachelor's Degree in Engineering, Computer Science, Information Systems, IT, Networking or Technology

• Must be a US citizen or permanent resident with the ability to obtain background clearance as required by government customer

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.