Tax Processing Associate

Summary

• Prepare and file 600+ sales and use tax returns monthly for level 1-2 clients, adhering to established compliance standards and best practices.
• Review client tax data for accuracy, investigate discrepancies, and take corrective action as needed to ensure compliant and timely filings.
• Format and import monthly tax data into Vertex Indirect Tax Returns (VITR) software; initiate and process electronic filings and payments in accordance with established deadlines.
• Communicate regularly with clients via phone and email to address questions, provide updates, and maintain strong working relationships.
• Respond to tax authority notices and provide support for online filings, payments, and related compliance inquiries.
• Collaborate with senior Tax Processing staff to resolve complex issues and support higher-level filing activities.
• Maintain and update client tax compliance reports and documentation; accommodate additional hours during peak processing periods, typically the 5th–20th of each month.

Required Qualifications

• 2–5 years of experience in tax processing, accounting, or a related business function.
• Familiarity with sales and use tax compliance regulations applicable to level 1-2 client engagements.
• Proficiency in Microsoft Excel and Microsoft Office tools, with the ability to manage and manipulate data accurately.
• Strong attention to detail and organizational skills, with demonstrated ability to manage competing priorities in a high-volume, deadline-driven environment.
• Clear written and verbal communication skills for client correspondence and tax authority interactions.
• Ability to work independently on routine assignments and collaboratively as part of a structured team.
• Sound judgment and problem-solving skills with a customer-focused, results-oriented approach.

Preferred Qualifications

• Experience with Vertex Indirect Tax Returns (VITR) software or a comparable tax compliance platform.
• Tax-related certification or coursework; encouraged but not required.
• Prior experience with electronic tax filing systems and tax authority notice management.
• Equivalent combination of education, training, and relevant professional experience accepted in lieu of a formal degree.

Refinement options available if needed:

• Adjust bullet density or reorder priorities within any section
• Shift tone to reflect a more entry-level or a more experienced associate-level register
• Expand ATS keyword coverage for sales and use tax, compliance processing, or VITR-specific search terms
• Clarify peak period expectations or client tier scope language if additional context is available

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

We're building a team of people who are passionate about making an impact for our customers and committed to how that impact is achieved. Our values define the behaviors, mindset, and culture that make Vertex a great place to grow and do meaningful work.

Play to Win or We Don't Play — If we choose to do something, we're choosing to do it because we plan to win. That mindset raises our bar on product quality, customer outcomes, and how we show up for one another.

Work As a Team, Putting the Customer At the Core — Our customers are our true north. Whatever your role, ask: how will this help a customer succeed today? We earn trust through outcomes, not promises.

Achieve Excellence With Integrity, Speed, and Agility — The market isn't slowing down. We'll move faster, adapt quickly, and never compromise on doing things the right way — for teammates, customers, and partners.

Innovate Boldly With a Growth Mindset — Progress demands smart risk. We'll try new approaches, learn fast, and keep pushing the boundaries — especially where AI can remove friction and unlock value.

Communicate with Care, Candor and Transparency — Honest, constructive conversations make us better. Let's speak plainly about what's working and what isn't and help each other improve.

Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.

In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.

Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.

*In no case will your pay fall below applicable local minimum wage requirements.