Top AI Jobs in Chicago, IL

Leads contact center transformation strategy and consulting initiatives, overseeing AI-powered solutions, omnichannel implementations, software development, analytics, UX, and accessibility. The role manages client relationships, business development, stakeholder discovery, strategic decision-making, and multidisciplinary teams while driving innovation, service excellence, operational efficiency, and customer satisfaction. It also mentors teams and sets direction for contact center technology solutions across the PwC Network.

Leads Global Cyber Governance, Risk & Compliance strategy, operating plans, reporting, performance metrics, executive communications, and transformation initiatives. Advises senior leadership, manages governance dashboards and risk indicators, oversees budgeting and workforce planning, and leads a team responsible for reporting and analytics. Modernizes GRC processes through artificial intelligence, automation, and emerging technologies while coordinating with security, audit, legal, compliance, privacy, and enterprise risk stakeholders.

Lead day-to-day program management and delivery of Client Onboarding & Service transformation initiatives. Scope problems, design solutions, plan delivery, produce executive-ready presentations, drive cross-functional alignment, manage change, engage product and tech teams using agile practices, and apply emerging tech insights to improve outcomes.

Leads a regional Solutions Consulting team supporting customer acquisition, product adoption, revenue growth, and customer value. Responsibilities include coaching consultants, supporting presales activities such as proof-of-value presentations and RFPs, developing sales and delivery strategies, resolving escalations, providing observability thought leadership, and partnering with account executives and technical customer teams. The role requires deep SaaS and technical expertise, leadership experience, and strong customer-facing communication skills.

Leads digital product strategy and delivery for client engagements, from discovery through execution and go-to-market. Defines product vision, gathers requirements, creates user stories and process artifacts, advocates for users, measures product impact, and drives improvements. Facilitates workshops, supports stakeholder adoption, mentors colleagues, contributes to thought leadership and business development, and collaborates with cross-functional teams in a consulting environment.

Manages large, complex programs across multiple projects and teams, overseeing governance, budgets, risks, resources, suppliers, communications, and stakeholder relationships. Leads cross-functional teams, coordinates project interdependencies, develops business cases and financial measures, and drives process improvements. Evaluates AI, automation, and digital technologies to improve productivity and decision-making. The role requires extensive project management experience, strategic planning, organizational change management, and executive-level communication.

Develop and implement AI solutions and machine learning systems that enhance products and solve complex client problems. Responsibilities include advanced analytics, LLM production deployment, prompt engineering, RAG pipeline optimization, cross-functional collaboration, technical discovery, responsible AI advocacy, client relationship building, and mentoring junior team members.

Leads global product strategy and lifecycle management from definition through end of life. Drives product innovation, market research, competitive analysis, commercialization, pricing, and go-to-market planning. Develops roadmaps, aligns cross-functional teams, identifies growth opportunities, and oversees multiple initiatives. The role also promotes AI and agile practices, advances technology, mentors team members, and cultivates collaborative, innovative product environments.

Leads Caterpillar’s Condition Monitoring Analytics Transformation team and portfolio. Manages 8–12 data scientists while providing hands-on technical guidance on machine learning, AI, predictive maintenance, failure modeling, evidence clustering, persona modeling, and closed-loop learning. Collaborates with commercial, product, engineering, R&D, and MLOps teams to deploy scalable analytics solutions, prioritize resources, drive innovation, and develop team talent.

Leads transformational enterprise pursuits from strategic discovery through commercial close and early value realization. Owns deal outcomes, executive engagement, transformation strategy, commercial architecture, cross-functional orchestration, negotiations, customer handoff, and playbook development. Partners with technical consultants to position ServiceNow as an operational backbone and create measurable business outcomes.

Lead a North American team of enterprise account managers responsible for SaaS upsells, cross-sells, AI sales, adoption, and customer expansion. Recruit, retain, and develop quota-carrying sellers; establish growth processes; identify install-base opportunities; coordinate with sales, marketing, customer success, legal, and operations; and participate in customer engagements and negotiations.

Owns product strategy, vision, discovery, roadmap, backlog, delivery, launches, and lifecycle management for client onboarding and servicing products. Defines success metrics, manages dependencies and blockers, coordinates cross-functional delivery, and ensures change readiness and compliance with risk, controls, and regulatory requirements. Uses customer insights and data analytics to prioritize initiatives and improve product value, scalability, reliability, and client experience.

Leads pricing and revenue data science initiatives for consumer markets clients. Develops predictive models, forecasts trends and customer behavior, manages dashboards and visualizations, ensures data quality, and translates complex analytics into strategic decisions. Oversees client engagements, validates outcomes, directs complex projects, and coaches diverse, high-performing teams.

Leads the Support Innovation product domain, setting strategy, vision, and roadmap for AI-enabled IT support experiences serving Capital One’s workforce. Manages product managers and design partners while collaborating with engineering and cross-functional leaders to deliver intuitive, technology-driven associate experiences. Drives innovation, customer-centered product development, business outcomes, risk mitigation, and organizational alignment.

Own and prioritize product roadmaps for Capital One’s Card Core platform. Collaborate with stakeholders, technology teams, designers, data scientists, and subject-matter experts to define requirements, break down epics into features and user stories, monitor product health and risk metrics, and deliver customer-focused digital experiences. Support AI-powered onboarding features, apply agile product management practices, and communicate roadmap progress while ensuring quality, documentation, and business value.

Provides management consulting services focused on customer experience and business growth. Responsibilities include analyzing client needs, designing customer journey maps, developing customer-centric solutions, conducting journey and segmentation analysis, improving customer service processes, managing CRM data, and evaluating customer satisfaction KPIs. The role involves collaborating with teams and clients, gathering information, identifying patterns, and delivering strategic recommendations.

Leads strategic advisory and analytics initiatives for banking and capital markets clients. Designs and configures Fenergo solutions, translates business and regulatory requirements, develops data visualization and analytics solutions, and guides teams through complex projects. Builds stakeholder relationships, validates outcomes, promotes process improvement, and coaches diverse teams. Requires at least seven years of experience and a bachelor's degree.

Leads customer analytics and strategy consulting initiatives that improve customer experiences, loyalty, and business growth. Responsibilities include analyzing customer touchpoints, designing journey maps, developing customer-centric solutions, overseeing multiple projects, managing executive client relationships, driving business development, mentoring leaders, promoting AI-human collaboration, and developing thought leadership across the PwC Network.

Leads the Direct Platform architecture function and defines its long-term technology vision. Oversees enterprise architecture standards, cloud and platform strategy, modernization roadmaps, governance, technical debt reduction, scalability, resiliency, and operational excellence. Partners with executive, Product, Engineering, Data, Security, and Infrastructure leaders on strategic investments and emerging technologies. Manages approximately six architects, develops architecture capabilities, and remains hands-on in designing and governing complex platform solutions.

Leads the vision, roadmap, governance, and operating model for TransUnion’s TruIQ Analytics Platform. Partners with Engineering, Architecture, Data Science, Solutions, and Commercial teams to develop scalable SaaS capabilities incorporating analytics, AI, ML, decisioning, and data services. Defines requirements, success metrics, adoption strategies, and platform standards while supporting global rollout across multiple solution domains and geographies.

Designs and deploys continuous compliance monitoring for global payment network participants. Translates payment policies into operational controls, analyzes compliance data, identifies risk indicators, builds executive dashboards, and maintains audit-ready monitoring solutions. Partners with Risk, Compliance, Legal, Product, Technology, and Operations teams to improve processes, automate monitoring, and strengthen control effectiveness.

Lead product management for Capital One’s Card Data Products and Experiences team. Define and scale data products, understand producer and consumer needs, identify value creation opportunities, and leverage technology and AI to automate and accelerate product development. Drive customer-focused solutions, business outcomes, cross-functional alignment, risk mitigation, and sustainable digital experiences across the Card line of business.

Supports Cyber Defense activities including reviewing workflows for automation opportunities, assisting with security monitoring and analysis, and helping integrate security tools. The intern will gain exposure to cyber defense operations, incident response, and security technology while contributing to process improvement and technical reporting. This is a 12-week seasonal summer internship in a hybrid Chicago work environment.

Leads AI modeling and data analytics strategies for AML and sanctions clients in banking and capital markets. Oversees multiple projects, develops strategic solutions, supports business development, maintains executive client relationships, and mentors teams. Responsibilities include improving data quality and architecture, validating analytics integrity and compliance, promoting AI-human collaboration, driving thought leadership, and converting market opportunities into business outcomes.

Executes outsourced controllership and accounting processes, including client interaction, financial document review, data management, quality control, compliance reviews, contract assessments, and query resolution. The role optimizes business processes, monitors service levels, documents quality metrics, applies analytical thinking and AI-enabled tools, and develops client relationships while supporting team delivery and continuous improvement.