Top Biotech Jobs in Chicago, IL

Leads the Customer Operations organization, including managers, supervisors, and customer service representatives. Oversees high-volume customer communications, proactive outreach, workflow metrics, process improvement, and issue resolution. Partners with Sales, Product, and technical teams on customer satisfaction and cross-functional initiatives. Develops leaders, drives operational discipline, builds scalable processes and tools, and applies data, automation, and change management to improve performance.

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex 7+ figure sales cycles, forecast accurately, negotiate and close deals, align multi-persona stakeholders, and coordinate internal and external partners to drive adoption and revenue.

Lead and scale APRI’s internal operations: design organizational structure, build functional teams (finance, HR, legal, grants), turn strategy into operating plans and budgets, remove bottlenecks, and partner with the Executive Director to align stakeholders and execute growth while preserving culture.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

Lead customer implementations of SOPHiA GENETICS genomic analysis solutions, from planning and sample selection through configuration, training, adoption, and issue resolution. Manage MaxCare Program schedules, timelines, sampling strategies, Statements of Work, technical setup, and cross-functional delivery. Translate laboratory, bioinformatics, data, and clinical regulatory requirements into practical solutions while building trusted customer relationships. The field-based US role includes approximately 30% travel.

Leads Inato’s marketing organization and strategy, including account-based marketing for enterprise sponsors, integrated sales campaigns, product positioning, go-to-market execution, customer marketing, and advocacy programs. Establishes marketing goals and metrics tied to business outcomes while partnering with Sales, Product, Customer Success, Strategy, and executive leadership. Coaches and develops the marketing team, builds internal product marketing capabilities, and drives measurable pipeline creation, customer expansion, and market differentiation.

Leads a centralized team delivering data analytics, reporting, automation, and governance across regulatory affairs, quality assurance, and clinical functions. Establishes data ownership, metric standards, dashboards, data lineage, automation intake, and support models. Develops divisional strategies, manages portfolios and resources, partners with business and technology stakeholders, and scales analytics and automation solutions to improve data integrity, operational efficiency, and decision-making.

Participates in a two-year rotational finance program covering FP&A, accounting, tax, cost accounting, treasury, and corporate development. Responsibilities include month-end reporting, financial forecasting, consolidation, financial modeling, analytics, and business decision support. The successful candidate must be willing to relocate internationally after completing the program.

Leads enterprise business intelligence and analytics strategy, owning the vision, roadmap, KPIs, and adoption measures for insight products. Manages data engineering and analytics teams, partners with senior leaders, translates business questions into analytical solutions, and delivers executive-ready insights. Provides technical oversight for data models, pipelines, semantic layers, data quality, scalability, and metric standardization across transformation, sales, operations, sustainability, and other enterprise domains.

Owns commercial success for a rheology product line across North America. Enables field sales, supports opportunity development and technical qualification, consults with customers, and partners with Product Management and Marketing on go-to-market strategies. Builds relationships with key opinion leaders, tracks market and competitive insights, supports product positioning, and represents the company at industry events.

Leads enterprise network operations, architecture, service delivery, incident response, vendor management, and complex network initiatives. Serves as the senior technical escalation point and subject matter expert for routing, switching, firewalls, cloud networking, voice, LAN, WAN, and Microsoft technologies. Develops standards and roadmaps, coordinates managed service providers, drives projects and continuous improvement, maintains operational knowledge, and mentors network engineers and analysts.

Supports warehouse operations by receiving, verifying, labeling, storing, staging, picking, packing, palletizing, and shipping materials. Performs SAP goods receipt and inventory transactions, maintains inventory accuracy, identifies shipment discrepancies, coordinates material flow with internal teams, operates forklifts and other material-handling equipment, loads and unloads trailers, and follows warehouse, safety, and 5S procedures. The role requires lifting up to 50 pounds and working Monday through Friday on a daytime shift.