Top Logistics Customer Success & Experience Jobs in Chicago, IL

The Specialist Product Support will provide advanced technical support for B2B SaaS products, troubleshoot complex issues, and manage internal documentation to improve team effectiveness.

This role involves assisting customers with product selections, urgent delivery solutions, and building relationships while ensuring customer needs are met effectively.

The Senior Director leads the Professional Services business in the Americas, focusing on growing the team, managing client relationships, and driving revenue through innovative technical solutions in the automotive sector.

The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.

Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.

The Implementation Manager leads the onboarding of strategic customers, manages projects, collaborates cross-functionally, and ensures successful implementation of Loadsmart's technology solutions.

The VP, Customer Led Solutions manages global customer relationships, driving business development and enhancing customer experience through strategic insights and collaboration.

The Associate Portfolio Executive drives customer relationship development, converting sales leads into active customers and nurturing business growth, while ensuring service delivery and operational efficiency.

As a Sales Assistant, you'll support key accounts, manage shipment tracking, resolve issues, and maintain accurate records for effective customer service.

The Account Manager will build relationships, manage customer logistics, coordinate appointments, and ensure high-quality service for clients. Responsibilities include operational updates and improving efficiencies.