Top Logistics Customer Success & Experience Jobs in Chicago, IL

Manage relationships with key accounts, resolve shipping issues, ensure accurate billing, and educate clients about Echo's technology.

The Account Manager will oversee client relationships, optimize service offerings, conduct location visits, draft contract modifications, and report on account health.

The Sr. Director is responsible for new business growth, building partnerships, and negotiating multi-million dollar agreements with corporate veterinary groups. This role requires executive engagement and strategic leadership in account management.

The Yardi Product Specialist provides technical support for financial software applications, troubleshooting issues, training users, and ensuring application functionality.

The Account Manager builds and nurtures customer relationships, drives sales growth, manages customer accounts, and ensures operational efficiencies in freight operations.

The role focuses on managing safety oversight in a region, ensuring compliance with regulations, conducting audits, and promoting a positive safety culture.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise accounts, driving adoption and growth through strategic account planning and cross-functional collaboration, while ensuring customer satisfaction and success.

Lead the Mid-Market Customer Success team, driving customer retention, reducing churn, and maximizing net revenue retention. Manage hiring and develop a high-performance culture while collaborating cross-functionally to enhance customer experience.

As the Email Marketing Manager, you will lead email campaigns, utilizing advanced segmentation and automation tools to enhance engagement and conversion rates.

The Inside Sales Vehicle Account Manager maximizes retail sales through leads, enhances customer satisfaction, and works with inventory management.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.