Top Security Customer Success & Experience Jobs in Chicago, IL

As a Technical Account Management Manager, you will lead and develop a team, manage onboarding of new TAMs, ensure best practices in customer engagement, and coordinate with other departments to improve processes.

The PremierOne Records Application Specialist manages customer needs for MSI applications by documenting processes, implementing systems, troubleshooting issues, and providing training.

The Technical Account Manager will build customer relationships, provide GRC expertise, manage account health, support implementation, conduct training, and collaborate with cross-functional teams.

Lead a team in designing and delivering scalable learning experiences for Zscaler's GTM organization. Set strategic vision, oversee program development, and measure effectiveness to improve engagement and outcomes.

The Sr. Manager, Services Communications leads communication strategies for cybersecurity incident responses, collaborating with teams and advising customers on messaging and disclosures.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The CX Services Program Manager at GitLab oversees customer engagement strategies, service design, and product adoption, aiming to enhance customer journeys and outcomes with the GitLab platform.

As a Senior Solutions Engineer, you will support technical sales, prepare presentations, and demonstrate Cloudflare solutions to enterprise customers, ensuring their needs are met and solutions are appropriately tailored.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.