Top Senior Level Edtech Customer Success & Experience Jobs in Chicago, IL

The Director of Strategic Partnerships will lead the partner ecosystem strategy, optimizing operations, scaling relationships, and driving revenue growth. This role involves leading a team, enhancing partner experiences, and improving metrics across the partnership framework while ensuring alignment with sales and product teams.

The Strategic Account Executive will engage with K-12 schools, support the adoption of literacy solutions, build relationships, and drive sales in collaboration with district teams.

The Senior Director of University Partner Success leads the partnerships team, develops strategies for partner outcomes, and manages senior university relationships to ensure success and growth through EdVisorly's platform.

The Senior Business Analyst will document requirements, improve existing systems, conduct gap analyses, and liaise between business partners and development teams.

The Senior Account Executive will act as a liaison between clients and teams, managing high-profile projects and reporting on account status while mentoring junior staff.

The Success Lead will oversee post-sales processes, lead a team for onboarding and partnerships, and ensure strategy aligns with customer outcomes.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

The Manager on the Partner Success team leads a team of Partner Success Managers while managing a portfolio of West Coast schools, driving accountability, and fostering a culture of high performance.

As a Growth Product Manager Nanodegree Mentor, you will guide students through technical content, organize community activities, and provide support in their learning journey.

Seeking a .NET Core/C# expert for curriculum development; requires collaboration with teams, technical writing, and potential teaching roles.