Top Senior Level Edtech Customer Success & Experience Jobs in Chicago, IL

The Senior Consumer Partner Success Manager manages Udemy's global consumer partnerships to enhance partner success, ensure alignment across teams, and drive measurable growth through effective program management and strategic insights.

The Client Success Manager is responsible for managing relationships with clients, ensuring value delivery, and driving account growth through strategic partnership and effective utilization of LRN solutions.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

Seeking a full-time tenure-track Assistant Professor to teach project management courses, develop curricula, and engage with students online. Limited travel may be required.

The Sr. Director of Partner Success will lead the Partner Success team, focusing on client retention and expansion, improving systems and workflows, supporting team development, and driving engagement with higher education partners.

The Internal Enablement Manager will develop training resources, manage enablement platforms, and support internal product knowledge across teams to enhance K-12 educational practices.

The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.

The Senior Content Developer will manage content development, coordinate with teams, ensure guideline adherence, review manuscripts, and support sales and marketing efforts.

The Senior Manager, Customer Operations drives operational excellence and collaborates with Customer leadership to improve customer health and retention through analytics, tooling, and process design.

The SME will design an AI for Project Management curriculum, create engaging content, and inspire learners on applying AI tools effectively in project management.