Top Software Customer Success & Experience Jobs in Chicago, IL

The role involves executing customer marketing campaigns, particularly email marketing, collaborating with cross-functional teams, optimizing programs, and driving performance against KPIs.

The ATS Specialist provides technical support for Axiom, troubleshoots complex issues, manages caseloads, and develops preventive solutions while collaborating with teams and upholding compliance with regulations.

The Specialist Product Support will provide advanced technical support for B2B SaaS products, troubleshoot complex issues, and manage internal documentation to improve team effectiveness.

As a Technical Support Specialist, you'll assist customers via phone, email, or chat, educating them on product features and troubleshooting issues.

The Principal Platform Architect is a consultative technical advisory role focused on guiding customers in establishing a strong ServiceNow platform foundation, ensuring technical governance, and translating business requirements into architectural blueprints while mentoring others.

As a Service Offering Automation Intern, you'll develop AI-powered solutions to enhance Sales teams' effectiveness and efficiency in service delivery.

The Portfolio Associate Intern supports the enhancement of Impact Accelerators, collaborates with Portfolio Managers, conducts product research, and creates engagement materials.

The Customer Engagement Specialist manages customer relationships, supports sales activities, tracks interactions using Salesforce, and meets performance targets. Responsibilities include developing relationships with clients and assisting Account Executives on sales efforts in a specified territory.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

As a Growth Account Executive, manage existing SMB customers to drive revenue through upselling and product adoption, utilizing consultative sales techniques and pipeline management.

The Technical Support Engineer will troubleshoot technical issues, configure backend systems, manage support cases, and enhance documentation while providing excellent customer support.

The Customs and Logistics Intern will assist with auditing customs entries, maintaining tariff codes, responding to inquiries, and updating procedures while developing knowledge of customs regulations.

Manage relationships with top sellers in the Food & Beverage sector, driving growth through technical solutions and account management while collaborating with internal teams and conducting business reviews.