Top Software Customer Success & Experience Jobs in Chicago, IL

The User Adoption Lead will guide training programs, influence stakeholders, manage projects, develop learning assets, and enhance customer relationships to ensure success with ServiceNow.

The Client Director will manage executive relationships, oversee account development, lead teams, and achieve financial targets for ServiceNow's large clients, focusing on strategic leadership and customer experience.

The Sr. Technical Consultant will support customers in leveraging ServiceNow for process improvement in Field Service Management, providing technical advice, conducting workshops, and overseeing development processes.

The AI Success Manager will ensure customer success by managing relationships, driving renewals and upsells, conducting data analyses, and communicating customer insights to the Braze team.

The SMB Account Manager for Food and Beverage helps clients grow their businesses by providing tailored guidance, addressing needs, and fostering partnerships.

Oversee a team of collections representatives, managing performance, providing coaching, and improving customer experience while ensuring compliance with policies.

This role involves assisting customers with product selections, urgent delivery solutions, and building relationships while ensuring customer needs are met effectively.

The Enterprise Solutions Engineer will lead technical discussions, assist in product deployments, and interface with Fortune 500 customers, focusing on Verkada's cloud-based security solutions.

The Renewals Specialist manages client accounts in a SaaS environment, overseeing renewal processes, maintaining data, and ensuring customer success through strategic communication and collaboration.

The Senior Compliance Analyst (Futures) ensures compliance with regulations, interacts with regulators, and guides business units on compliance functions.

The Manager of Customer Data and Analytics drives insights and growth for the Walmart account, managing reporting, data solutions, and stakeholder communication.

The Account Manager drives up-sells and cross-sells to behavioral health practices, managing client engagements, product training, and refining product from customer feedback.