Top Travel Customer Success & Experience Jobs in Chicago, IL

As a Senior Business Travel Consultant, you will manage travel bookings, provide customer support, ensure client satisfaction, and mentor junior team members, all while utilizing your GDS expertise.

As a Travel Support Agent, you will assist B2B customers with travel bookings using Amadeus, resolve issues, and ensure high satisfaction standards.

The Account Manager will manage a portfolio of SMB accounts, enhance customer engagement, identify growth opportunities, and ensure customer satisfaction through effective communication and problem-solving.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

The Technical Account Manager serves as the main technical contact for B2B partners, managing inquiries, facilitating technical solutions, and improving processes while coordinating with internal teams.

Manage and grow financial institution partnerships, drive strategic initiatives, collaborate with stakeholders, and ensure compliance while delivering value to both organizations.

The Implementation Manager supports onboarding new customers to our software, managing projects, providing technical support, and training users while meeting deadlines and maintaining accountability.

The Travel Program Specialist will manage traveler operations, enhance the travel experience through data analysis, and support program inquiries and escalations.

The Global Client Manager identifies solutions and optimizes performance for clients, drives strategic account plans, and enhances the Amex GBT value proposition through technology and consulting.

The Client Onboarding Specialist will assist new clients with onboarding, including content migration and personalized training, while collaborating with cross-functional teams.

The Naturalist will serve as an expert in natural history for expeditions, leading engaging presentations and field interpretations, while enhancing guest experiences and fostering discussions about the Sweden/Denmark region.

The Escalations Manager oversees a team managing escalations and customer complaints, ensuring timely resolution and driving continuous improvement in processes and customer satisfaction.