Top Healthtech Jobs in Chicago, IL

The AI Engagement Manager will lead strategic relationships with clients to implement AI solutions, driving business transformation and optimizing operations in the housing sector.

Recruit clinicians by reviewing applications, conducting interviews, assessing clinical and operational fit, maintaining accurate applicant-tracking records, and coordinating candidate handoffs through offer and onboarding stages. The role focuses on delivering an excellent candidate experience while identifying therapists and psychologists passionate about serving older adults. This is a remote, part-time position requiring strong interpersonal judgment, organization, flexibility, and the ability to manage frequent interviews in a fast-paced environment.

As the Director of Client Sales for PatientPoint, you will build strategic partnerships with CPG and consumer health marketers to grow the Consumer Health Network, focusing on expanding client relationships and driving revenue.

Leads an eLearning team developing, maintaining, and optimizing self-paced digital learning content for a clinical data platform. Owns content strategy, roadmaps, production workflows, quality standards, analytics, accessibility, and learning outcomes. Collaborates with subject matter experts, product teams, stakeholders, and external partners to translate complex concepts into effective training. Uses AI and emerging technologies to improve development and personalization, while mentoring team members and incorporating learner feedback.

Own and grow a portfolio of large health system partnerships through consultative enterprise selling. Lead complex, multi-stakeholder sales cycles, drive renewals and expansions, negotiate commercial contracts, partner cross-functionally, and travel frequently to build executive relationships and accelerate adoption.

Build and maintain Customer Success and Implementation playbooks, SOPs, training programs, knowledge bases, presentation materials, and scalable workflows. Partner cross-functionally to communicate process and product changes, improve automation and efficiency, identify customer risks, and measure enablement effectiveness. Support implementation, launch readiness, customer health, escalations, business reviews, renewals, and expansion.

Owns end-to-end accounts payable operations, including invoice processing, payments, accruals, prepaids, reconciliations, and month-end/year-end close. Supports audits, maintains audit-ready documentation, strengthens internal controls, and partners with Accounting and FP&A on accruals, cash forecasting, and vendor issues. The role also drives AP automation, standardizes procedures, optimizes NetSuite and Ramp workflows, and may mentor or manage additional resources as the function grows.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Leads GoodRx’s consumer subscription growth, pricing, monetization, and economic strategy. Develops analytical frameworks, evaluates customer behavior and unit economics, identifies growth opportunities, and shapes product, packaging, investment, and experimentation priorities. Partners with Product, Finance, Pricing, Marketing, Analytics, and Design leaders to solve ambiguous business problems, influence senior decisions, and improve acquisition, engagement, retention, lifetime value, and profitability.

Manage a high-volume pipeline of prospective mental health providers, conduct daily meetings, provide practice-growth guidance, and convert providers to activated members of the network. Build trusted provider relationships, deliver timely onboarding support, follow vetting standards, document activity, and meet conversion and activation KPIs using AI-enabled tools and automated workflows.