Top Remote Senior Level Operations Manager Jobs in Chicago, IL

The Director of Systems Optimization will lead a team focused on implementing and optimizing 3rd-party systems for operational efficiency. Responsibilities include developing a technology roadmap, ensuring system configurations support organizational goals, managing stakeholder communications, and partnering with IT for system enhancements.

The Digital Contact & Services Manager is responsible for leading a team to develop and implement AI and Conversational AI solutions aimed at enhancing customer engagement and operational efficiency. This includes managing the AI development lifecycle, collaborating with stakeholders, and utilizing data analytics to inform decision-making, while mentoring team members and ensuring projects align with company goals.

The Director of Martech will lead the marketing technology strategy, focusing on Adobe Experience Cloud, while collaborating with clients to enhance their digital marketing practices. This role involves building customer-centric solutions, advising on best practices, overseeing implementation, and ensuring alignment between sales and delivery teams to optimize client engagements and maximize value from marketing platforms.

The Call Center Training Manager will develop and implement training programs for new hires, promote continuous employee development, and lead leadership development initiatives. Responsibilities include evaluating performance, updating training materials, collaborating with departments, and managing relationships with vendor partners to ensure effective training solutions. This role requires a focus on fostering a learning environment and empowering employees.

The System Manager at Motorola Solutions will lead day-to-day support activities, manage customer relationships, ensure satisfaction goals, and coordinate internal resources for incident resolutions. The role involves diagnosing system failures, managing emergency services, and adhering to service agreements.

The Director of Strategic Clients manages a portfolio of high-profile client engagements, overseeing service teams, building client relationships, advocating for client needs, and ensuring project success. Responsibilities include leading project updates, coaching team members, identifying risks, and collaborating across teams to enhance client satisfaction and drive revenue opportunities.

The Total Rewards Manager will oversee compensation and benefits strategies, ensuring compliance and improving employee experience. Responsibilities include managing global compensation programs, advising on best practices, creating job descriptions, and collaborating with various departments to align compensation with business goals.