Ericsson Leadership & Management

Managers at Ericsson support employees through mentorship, clear expectations, regular feedback, trust, flexibility and strategic alignment, helping teams grow while contributing to complex global technology work.

• Coaching employees toward growth: Ericsson describes leadership as focused on employee wellbeing, business performance and company culture, with leaders expected to help people grow while staying aligned to the company’s values of Respect, Professionalism, Perseverance and Integrity. A general manager and business management and analytics lead said, “Mentorship has also played a major role. The guidance I’ve received from leaders at different stages of my career has been invaluable.” Ericsson reinforces that support through Ericsson Academy, Degreed, career conversations, mentorship programs and leadership development pathways.
• Clarity, feedback and strategic direction: Ericsson’s people philosophy emphasizes personal feedback, measurable goals, clear expectations and the opportunity for employees to make decisions with leader support. The company also uses employee engagement survey results, manager toolkits and structured follow-up to help leaders act on feedback. Ericsson’s 2025 Annual Report notes that leaders provide clarity on strategic direction while building skills tied to priorities such as technology, business, leadership and AI adoption.
• Trust, flexibility and everyday support: Managers at Ericsson are described as supporting employees through flexibility, empathy and practical help across work and life stages. An RF engineer said that when flexibility was needed for personal reasons, the team’s understanding made it easier to balance responsibilities “without worry.” The head of Networks R&D Japan also described schedule trust across time zones, saying, “If I have late meetings, I can start my day later.” 

External signals:

• Manager and peer support: Employees on external review sites highlight supportive managers, collaborative teams, professional direct managers, strong peer support and knowledge sharing.
• Growth-oriented leadership: Reviews describe Ericsson as offering growth opportunities, internal mobility, on-the-job training, global exposure and supportive teams. (Glassdoor; Indeed; Comparably)
• Positive outlook: Ericsson has a 4.0/5 company rating based on 17,718 external reviews, with 78% willing to recommend and 78% CEO approval. Employees rate Ericsson’s CEO 81/100, placing its CEO Rating in the Top 5% among companies with 10,000+ employees.

Bottom line: Ericsson managers support employees by combining mentorship, feedback, strategic clarity, trust and flexibility, helping people grow while contributing to high-impact technology work across global teams.