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Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Leads healthcare SaaS delivery across implementation, support, and customer success. Oversees enterprise deployments, workflow configuration, testing, go-live readiness, adoption, retention, capacity planning, and executive escalations. Partners with Sales, Product, and Engineering to improve client outcomes and platform capabilities while managing multidisciplinary leaders and teams.
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Leads healthcare public policy strategy by monitoring regulatory developments, interpreting CAHPS and quality reporting requirements, advising executives on product and business impacts, managing relationships with CMS, NQF, and AHRQ, drafting corporate comment letters and position statements, presenting policy insights, and directing the public policy team, budget, and strategic goals.
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Leads complex, enterprise healthcare SaaS implementations across multiple workstreams and business units. Owns program execution, governance, integrated plans, RAID logs, risk and escalation management, scope control, executive reporting, and client transitions. Influences cross-functional Delivery, Technical, Support, Advisory, and Growth teams without direct authority. Uses Wrike and AI or automation tools to improve reporting, communication, and operational efficiency.
















