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Seeking a highly motivated individual for the position of Research Services Project Manager at Qualtrics, responsible for managing research projects, ensuring timely delivery of research reports, and driving the success of the research services team. Opportunity for career growth and professional development through continuous learning and networking. Key responsibilities include managing multiple research projects, collaborating with cross-functional teams, overseeing project execution, and proactively identifying project risks and opportunities.
Lead CAHPS data quality management from data intake to submission, oversee data governance, coordinate quality improvement activities, maintain client sampling compliance, and communicate with clients for CAHPS programs.
This role is crucial in delivering program consulting services to Qualtrics customers across various industries, empowering them to develop and execute world-class CX Programs. The Senior Customer Experience Advisor will lead with a strategic roadmap, collaborate closely with clients, design journeys, build measurement strategies, and drive organizational change to help clients achieve tangible business outcomes.
