Teams at Vivid Seats

Lead strategy, roadmap, and execution for Skybox, a B2B seller platform. Drive improvements across inventory, pricing, distribution, fulfillment, payments, and reporting. Partner with engineering, design, analytics, marketplace and payments teams to define requirements, run experiments, measure impact, and deliver high-impact product experiences for professional ticket sellers.

Build and maintain order and payment systems for a high-volume ticket marketplace. Design scalable backend services, REST APIs, and event-driven components. Ensure correctness, idempotency, failure handling, and observability. Collaborate cross-functionally, mentor peers, run experiments/A-B tests, and contribute to CI/CD, testing, and production debugging to drive business impact.

Own full-cycle corporate recruiting for technology, corporate, and customer experience roles. Partner with hiring managers to define strategy, build pipelines through proactive sourcing, design structured interviews and scorecards, coach interview teams, use data and AI to improve efficiency, and manage multiple searches from intake through offer to optimize hiring outcomes and candidate experience.