Jobs at Wheels, Inc.

Lead HRBP and Talent Acquisition teams as a strategic partner to the CPO and executive team. Drive workforce strategy, organizational design, talent planning, DEIB sponsorship, recruiting strategy, TA operating models, HR/TA tech adoption, and team development to improve hiring, retention, and business outcomes.

The Operations Analytics Leader will analyze and improve operations service delivery through data-driven insights, project management, and collaboration with teams to enhance performance and implement changes.

Lead preparation, review, and filing of business personal property tax returns using PTMS; manage property tax payments, appeals, and audits; provide advanced sales/use tax support using Vertex and tax research tools; drive process improvements, liaise with taxing authorities, and support tax planning and special projects.

Lead client retention and renewal enablement by owning client health scoring, risk reviews, RFP and renewal strategy, executive storytelling, and cross-functional enablement. Drive standardized processes, executive reporting, and proactive mitigation to improve retention, RFP win rates, and client outcomes.

Serve as the enterprise subject-matter expert for connected vehicle and telematics solutions, enabling sales and client teams through demos, deal support, product positioning, and post-sale adoption efforts. Drive pipeline growth, utilization, and cross-functional feedback to inform product and go-to-market strategy.

Lead client enablement to improve pipeline management, forecasting, and product penetration. Standardize sales best practices, own Salesforce usage and commercial reporting, drive cross-sell/upsell strategies, enable Client Managers with playbooks and training, and deliver actionable insights to leadership to increase growth and retention.

Supervise a team handling vehicle title and registration renewals, manage vendor/DMV relationships, drive process improvements and quality, monitor performance metrics, handle escalations, and coach staff to meet customer service and operational goals.

Lead cross-functional operational improvements using Lean/Six Sigma and structured problem solving. Identify high-value pain points, design workflow and automation solutions, drive implementation with analytics, and measure sustained business outcomes across quality, cost, cycle time, and customer experience.

The Technical Product Owner supports Billing and Finance teams, analyzing billing issues, managing data discrepancies, and ensuring accurate invoicing within an Agile framework.

As a Customer Support Specialist, you'll ensure client satisfaction and retention by managing requests, providing support, and maintaining accurate communication through various channels.

The Director of Corporate Communications leads Wheels' corporate communications strategy, ensuring alignment with business objectives, managing messaging, and advising senior leadership on communication priorities. Responsibilities include executive and internal communications, public relations, issues management, and team leadership.

Process and post vehicle sale transactions and payments, maintain financial records, resolve sale and title issues, manage sale jackets and exceptions, coordinate with accounting and vendors, and provide high-quality internal customer service within KPIs.

Lead and develop a multi-layered billing and invoicing organization responsible for accurate, timely, high-volume billing across multi-service fleet offerings. Oversee invoice design (including EDI), billing technology and governance, revenue capture, dispute resolution, controls, and audits. Partner cross-functionally to onboard complex clients, drive automation, reduce errors, and improve AR and cash collection.

Partner with business leaders and frontline teams to identify high-value operational problems, quantify impact, redesign workflows, and implement practical solutions using Lean/Six Sigma, automation, and data. Drive measurable outcomes (productivity, quality, cycle time, cost, customer experience), lead change, facilitate Kaizen events, and embed sustainable performance measurement and adoption.

The Media Relations and Content Strategy Manager will lead the company's external communications, manage content strategies, and enhance brand awareness through various channels.

The Senior Credit Analyst handles underwriting of commercial credit lines through financial analysis and stakeholder communications, ensuring strong credit quality and compliance with guidelines.

The VP, Client Services oversees account management functions, leads client service teams, develops staff, ensures customer satisfaction, and aligns departments with customer service goals, fostering a culture of excellence and innovation.