Zoro

Chicago

651 Total Employees

Year Founded: 2011

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Engineering 3 Supply Chain & Procurement 3 Marketing 2 Operations & Support 2 Product Management 2 AI & Machine Learning 1

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What's It Like to Work at Zoro in Chicago?

Updated on September 16, 2026

What's it like to work at Zoro?

The Chicago office is characterized by a commuter‑friendly hybrid setup, robust benefits, and the stability of a Grainger‑backed, scaled e‑commerce operation. Together, these dynamics suggest the Chicago location offers flexible on‑site collaboration with strong total rewards and reliable support for ongoing work.

Key Insight for Candidates

Chicago-specific standout: a commuter‑friendly downtown HQ atop a major transit hub paired with a predictable hybrid rhythm that includes a weekly remote Friday. This setup preserves easy in‑person collaboration while reliably protecting flexibility, giving Chicago employees a practical, balanced workweek with accessible space and thoughtful office amenities.

Evidence in Action

Remote Fridays Hybrid Rhythm — Chicago HQ above the Ogilvie Transportation Center runs a hybrid schedule with employees on-site two days a week and Fridays remote. This predictable cadence supports collaboration and commute balance for Chicago teams.
Values-Led Daily Decisions — Values “Be Customer Obsessed” and “Take Ownership” are publicly emphasized under President Sandy Mattinson. Clear, shared language aligns teams on priorities and ownership, helping Chicago employees understand expectations and how decisions get made.

Positive Themes About Zoro

Work-Life Balance: The Chicago HQ runs a hybrid setup with a consistent weekly remote day, and its downtown location above the Ogilvie Transportation Center supports an easy commute and in‑person collaboration. This arrangement enables teams in Chicago to coordinate face‑to‑face time without sacrificing flexibility.
Benefits & Perks: Employees in the Chicago office receive day‑one health coverage, paid parental leave, and a notable employer 401(k) contribution even without employee contributions, plus onsite snacks, coffee, and amenities. These offerings are highlighted alongside the modern downtown workspace.
Market Position & Stability: From the Chicago HQ, teams operate within Grainger’s portfolio and a scaled e‑commerce business, providing stability and access to substantial resources. This backdrop supports sustained initiatives and investment in the local office.