Manages client accounts across the full sales cycle, from onboarding through renewal. Builds relationships, optimizes account performance, drives revenue growth, and identifies upsell and cross-sell opportunities. Analyzes account data and provides strategic recommendations while using CRM tools and negotiation skills to support client success and sales outcomes.
Qualifications
- 1-2 years of experience in account management, client success, or sales within e-commerce, digital platforms, or related industries
- Proficient in both Thai and English (B2)
- Strong relationship-building, negotiation, and revenue driving skills
- Ability to analyze account performance and provide strategic recommendations
- Familiarity with CRM tools and data driven decision making
- Manages the full sales cycle, nurturing client relationships from onboarding to renewal
- Responsible for optimizing account performance, driving revenue growth, and identifying upsell or cross sell opportunities
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
