Oversee the Business Development Center: manage and track leads, ensure timely follow-up, run day-to-day center operations, analyze metrics, train and support call center representatives, and handle customer inquiries when needed.
Welcome to Castle Automotive Group! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people
What We Offer:
- 401(K)
- Major medical
- Dental
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid vacation
Responsibilities:
- Manage and track all leads
- Ensure all leads are followed up with in a timely manner
- Manage day-to-day business of the center
- Collect and analyze metrics
- Provide training and ongoing support to the call center representatives
- Answer customer inquiries and calls when necessary
Qualifications:
- At least 2 years BDC management experience
- Strong communication skills
- Positive energy
- Eager to improve
- Competitive attitude
- Previous sales experience required
- Automotive industry experience preferred
- A team player
- Organized
- A self-motivated individual that thrives on goals
Pay $80000.00 - $110000.00 per year based on expirence.
Join Castle Automotive Group, a trusted network of automotive dealerships dedicated to providing a seamless and welcoming experience for every customer. We’re looking for a Customer Service Specialist who enjoys helping people, communicating clearly, and making every interaction a positive one.
If you’re looking for a role where you can make an impact while growing your career, we’d love to meet you.
To learn more about us visit: https://jointeamcastle.com/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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