Binding Operations Associate

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

What will your job entail?

Key Responsibilities

Binding Processing & Execution

• Review and process bind requests to ensure timely and accurate handling
• Validate application data against carrier system entries and update information as needed to ensure accuracy and completeness
• Bind coverage within carrier platforms in accordance with underwriting direction and carrier guidelines
• Complete required filings and documentation as part of the binding process
• Verify all binding documentation meets quality standards and compliance requirements

Stakeholder Support

• Partner with underwriters, retail agents, and carrier representatives to facilitate binding activities
• Respond to inquiries related to binding status, requirements, and discrepancies
• Communicate clearly and professionally to resolve issues and prevent delays in binding
• Escalate complex issues or discrepancies appropriately

Process Execution & Oversight

• Manage assigned bind request workload to meet service level expectations and turnaround times
• Ensure adherence to company policies, carrier guidelines, and regulatory requirements
• Identify inconsistencies or data issues and take appropriate corrective actions
• Support implementation of process improvements and standard operating procedures

Collaboration & Training

• Assist in onboarding and training new team members on binding workflows and systems
• Collaborate with leadership to enhance operational efficiency and standardization
• Share knowledge and best practices across the team to improve overall performance

Qualifications

• Experience in insurance operations, underwriting support, or a related role
• Exposure to transportation insurance or the ability to quickly learn transportation-specific workflows
• Experience working in a centralized processing or shared services environment is helpful but not required
• Strong attention to detail with a focus on data accuracy and quality control
• Demonstrated problem-solving skills and ability to manage escalated or complex tasks
• Effective communication skills with the ability to collaborate across multiple stakeholders
• Ability to manage multiple priorities in a high-volume, fast-paced environment
• Proficiency in Microsoft Excel, Teams, and OneNote is helpful

Key Competencies

• Detail orientation and quality focus
• Critical thinking and problem-solving
• Cross-functional collaboration
• Process improvement mindset
• Organization and time management
• Accountability and ownership

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.