Coordinates education and learning programs for association clients, including virtual and online learning, conferences, committee management, speaker training, instructional design, and client meetings. Manages multiple concurrent tasks in a fast-paced, multi-client environment while maintaining strong communication, organization, and attention to detail. Requires collaboration with volunteer subject matter experts, travel to educational events, and adaptability to evolving processes and delivery methods.
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for an Learning Services Coordinator to join the Education & Learning Services (ELS) team in Chicago or Washington, DC. The ELS unit plays a critical role in client growth by developing year-round and conference education programs for client members in collaboration with volunteer subject matter experts. Through the team's work on education strategy development, delivery of virtual and online learning, committee management, speaker training, and instructional design, we are able to meet the unique educational needs of each client organization's members.
At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
This Role Might Be for You If…
- You have the ability to learn and adapt to changing procedures, methods or processes and assist in teaching peers.
- You possess excellent written and verbal communication skills.
- You display a strong proficiency in time management and organizational skills (multiple concurrent tasks)
- You exhibit a high level of detail orientation.
- You thrive in a fast-paced, multi-client environment.
- You have the ability to travel 10% to attend educational events and client meetings.
Basic Qualifications
- Bachelor's degree from an accredited four-year institution or equivalent experience
- 3+ years of relevant professional experience in corporate and/or nonprofit education program management
Preferred Qualifications
- Experience in the association space is highly preferred.
- Familiarity with/knowledge of industry trends and delivery methods; (i.e., eLearning, blended learning approaches, podcasts, instructional design, processes, learning management systems, certification tracking tools, etc.)
- Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) as well as abstract management systems (Cadmium is a plus)
Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $61k - $65 for Chicago and $64k - $68k for Washington, DC.
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $61k - $65 for Chicago and $64k - $68k for Washington, DC.
Equal Employment Opportunity
At Smithbucklin Corporation, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.
Smithbucklin Chicago, Illinois, USA Office
330 N Wabash Ave #2000, Chicago, IL, United States, 60611
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