Coordinates global marketing projects, workflows, events, merchandise, internal communications, social content scheduling, website updates, brand initiatives, competitor research, product information, content taxonomy, showroom management, and industry trend research. The role supports marketing operations and brand positioning while collaborating with internal teams and regional marketing leaders.
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
Reporting to the Global Marketing Director, this role will be responsible for supporting marketing projects from a coordination perspective, including: management of projects which are being briefed from internal business functions (P&C, Account Management, etc.), supporting internal BMC projects and initiatives, event coordination to support events and conventions, assisting with BMC workflow coordination and supporting delivery of internal comms as needed.
Responsibilities:
•Supports key marketing projects from a coordination perspective.
•Assists with admin tasks from a business engagement perspective - eg small edits to existing materials.
•Coordinate marketing tasks and projects from a workflow perspective.
•Manages merchandise, ordering, stock and benchmarking of prices/products to ensure we're accessing the most competitive and quality items. Build merch portal for self-service Crew orders.
•Collaborates with Marketing Manager NAM on promotion and coordination of charity-based activities, specifically RHMC.
•Supports coordination of Crewsletter and delivery of internal P&C culture initiatives (E&E/Thrive).
•Supports the creation and delivery of BAU content scheduling for Coates social channels.
•Collaborates with Global Marketing Director to make required minor updates to the Coates website.
•Actively helps with implementations of brand-related projects such as embedding of our values.
•Conduct and monitor competitor landscape, creating analysis and summary of intelligence which can be used to inform positioning of the Coates brand.
•Maintain and manage an up-to-date product portal to ensure accuracy of information to support product marketing
•Support and provide recommendations on the taxonomy of content documentation and file control to enable Brand, Marketing & Comms team to operate in an effective way
•Conduct desk research to support and inform positioning on industry trends and in turn help to raise the profile of key stakeholders at Coates, as well as the Coates brand.
•Support showroom management process.
Qualifications:
•University qualified
•1- 2 years of experience
•Exposure in managing workflows in Asana. Experience in Figma is preferable.
•Ability to create user generated content to share on social platforms is preferable.
Capabilities:
•Must possess a ’willing to learn’ attitude and desire to develop a career at Coates
•Strong organisational skills
•Natural ability to build relationships
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com"
- We do not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website https://coatesgroup.com/careers or directly through our LinkedIn profile: Coates Group
- All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at]hire.lever[dot]co
If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.
Coates Group Chicago, Illinois, USA Office
112 N May St, Chicago, Illinois , United States, 60607
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