Oversee end-to-end ServiceNow implementation and enhancement projects, including scope, schedules, budgets, risks, dependencies, and delivery roadmaps. Lead distributed cross-functional teams, align business requirements with technical execution, and facilitate Agile ceremonies. Manage stakeholder communication, project reporting, resource planning, and issue resolution while ensuring successful delivery in a fast-paced enterprise IT environment.
This is a remote position.
The Project Manager will oversee the planning, execution, and delivery of ServiceNow projects, ensuring alignment between business goals and technical delivery. The role requires strong leadership, stakeholder management, Agile delivery expertise, and the ability to manage multiple moving parts in a fast-paced environment.
Key Responsibilities
- Lead end-to-end delivery of ServiceNow implementation and enhancement projects.
- Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders.
- Develop and maintain project plans, schedules, and delivery roadmaps.
- Manage cross-functional teams including developers, QA, business analysts, and technical leads.
- Track project progress, budgets, risks, and dependencies.
- Facilitate Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
- Ensure alignment between business requirements and technical execution.
Required Qualifications
- 5–8 years of experience in project management or delivery roles.
- Strong experience delivering ServiceNow or enterprise IT projects.
- Proven ability to manage cross-functional, distributed teams.
- Strong understanding of Agile/Scrum methodologies.
- Excellent communication, leadership, and stakeholder management skills.
- Strong organizational and problem-solving abilities.
Technical & Functional Skills
- Project planning and execution
- Agile/Scrum delivery methodologies
- ServiceNow platform understanding (implementation or delivery exposure)
- Risk and issue management
- Budget and resource management
- Stakeholder engagement and reporting
- Tools such as Jira, Confluence, or similar
- Understanding of SDLC and enterprise systems
Similar Jobs
Information Technology • Software • Consulting
Lead end-to-end ServiceNow ITSM implementations and enhancements, managing scope, schedules, budgets, risks, dependencies, stakeholders, vendors, and distributed teams. Translate business requirements into functional solutions, facilitate Agile ceremonies, coordinate testing, training, change management, and deployments, and provide executive reporting. Drive process improvement across ServiceNow workflows and modules including Incident, Problem, Change, Request, and Service Catalog Management. The role requires English and Spanish fluency and residence in Mexico City or California.
Top Skills:
AgileCsmHrsdItamItomScrumSecopsServicenowServicenow Itsm
Healthtech • Information Technology • Consulting
Leads ServiceNow technical projects supporting VA EHR modernization, managing roadmaps, Agile delivery, requirements, configuration, integrations, reporting, testing, releases, governance, adoption, and sustainment. Coordinates cross-functional teams, government stakeholders, architecture and security reviews, API dependencies, dashboards, data quality, and executive communications. Requires ServiceNow expertise, technical project management, business analysis, Agile/Scrum leadership, regulated-environment experience, and eligibility for VA Public Trust access.
Top Skills:
Azure DevopsConfluenceCprsDatabricksJIRAMS OfficePower BIRest ApisServicenowSharepointVista
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on property and casualty insurance needs, recommends suitable coverage, and converts prospects into policyholders. The role includes paid licensing and training, customer relationship building, sales closing, and representing the Liberty Mutual brand. Employees must work a designated weekday and weekend schedule, maintain a professional home workspace, and use wired high-speed internet. A P&C license is required after hire; sales or service experience is required.
Top Skills:
Cable InternetDsl InternetFiber InternetPc
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
