Senior DevOps Engineer

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

We are seeking a Senior DevOps Engineer who specializes in application platform engineering on Azure. This is not a traditional infrastructure-only role. Your mission is to design and operate the cloud application platform that our development teams build on — ensuring our services deploy safely, scale globally, and run reliably.

You will act as a force multiplier for engineering teams by creating standardized, repeatable deployment patterns and self-service capabilities, while partnering closely with central infrastructure teams to ensure platform alignment.
You will own how applications move from code to globally available production systems — with strong emphasis on multi-region Azure architecture, AKS-based workloads, and serverless/event-driven services.

1. Cloud Application Platform (Azure)

You will design and operate the application layer of our Azure platform, including:

• Multi-region deployment patterns across Azure regions for high availability and resilience
• Azure Kubernetes Service (AKS) for core application workloads
• Azure Functions for event-driven and serverless components
• Azure Service Bus for asynchronous messaging and decoupled architectures
• Azure API Management (APIM) for secure and scalable API exposure
• Azure Front Door for global routing, performance optimization, and failover

You will ensure these services are deployed in a consistent, production-ready manner with clear standards that teams can follow.

2. CI/CD, Release Engineering & Deployment Standards

You will build and evolve our application delivery model using Azure DevOps (ADO) and GitOps principles.

• Design advanced CI/CD pipelines with automated testing, security gates, and approval workflows
• Implement zero-downtime deployment strategies (Blue/Green, Canary, rolling)
• Standardize branching and release models to support parallel development and fast, safe releases
• Create reusable pipeline templates and deployment patterns that teams can adopt easily
• Drive consistent, repeatable deployment processes across services and environments

Your goal is to make deployments boring, predictable, and safe.

3. Infrastructure as Code & Configuration Strategy

• Define and maintain Infrastructure-as-Code using Terraform for Azure resources
• Partner with the Infrastructure team to ensure networking, identity, and foundational services meet application platform needs
• Own application configuration strategy using Azure App Configuration and Key Vault
• Eliminate configuration drift across Dev, Test, Staging, and Production
• Ensure environment parity to reduce release risk

4. Multi-Region Reliability & Observability

• Design for regional failover and high availability at the application layer
• Implement and tune monitoring using Azure Monitor and Application Insights
• Establish actionable alerting that reduces noise and improves signal
• Lead root cause analysis (RCA) for platform and deployment-related incidents
• Continuously improve resilience, performance, and recovery processes

5. Developer Enablement & Platform Collaboration

You are not just operating systems — you are enabling engineers.

• Create self-service templates, documentation, and golden paths for teams
• Coach teams on deployment patterns, observability, and cloud-native practices
• Act as a bridge between Software Engineering and Infrastructure teams
• Help teams design systems that are deployable, scalable, and cost-efficient

6. Cost & Efficiency Engineering

• Build cost awareness into deployment patterns and architectural standards
• Optimize AKS, serverless, and messaging usage for performance per dollar
• Partner with leadership to monitor and manage cloud spend
• Prevent waste through right-sizing, lifecycle policies, and automation

Compensation
Base pay range: $124,900 – $156,124 per year. This is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is not eligible for bonus or incentive pay. Base pay is one part of a total rewards package that includes the benefits listed below.

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• Retirement savings plan

• Personal Paid Time Off

• Paid holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

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