Strategic Engagement Manager (Government Services)

QUALIFICATIONS:

· Bachelor’s Degree in Business or technical discipline

· 3-5 years’ experience in supporting service opportunities in DoD.

· Strong knowledge in management of resources supporting diverse customer environments.

· Proven experience interacting with government customers and large service integrators.

· Prior experience managing IT engineering and technical staff in a government environment

· Experience leading a geographically dispersed Team

· Active Top Secret clearance

· PMP preferred

Want to learn more about Government Services? Check us out on our platform: https://www.wwt.com/public-sector https://www.wwt.com/government-services

Preferred locations: STL

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $125,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email [email protected].

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Government Services Team and why join?

Our Government Services team provides cleared resources with a global reach to Federal Civilian, Department of Defense (DoD), and Intelligence Community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

What will you be doing?

World Wide Technology Inc. currently has an opportunity available for a Strategic Engagement Manager. The Strategic Engagement Manager (SEM) will work with internal partners and customers to manage qualified staff for our Government Services programs. Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals, programs and customer base through capacity planning, training, and process improvement. The successful manager will also provide leadership, mentorship, and guidance to their resources as they execute their assigned engagements.

RESPONSIBILITIES:

· Build and foster relationships and communication with the cross-functional WWT team including Account Managers, CSEs and Services Sales, Resource Management, the larger SEM team, Project Analysts, ATC and Architect teams, etc.

· Assume ownership of all Government Services business within assigned programs while managing and mentoring on-site resources

· Ensure the team’s timely and accurate submission of timecards, status reports, and other administration platforms such as rosters, customer insight reports, rates, partner information, start and end dates, etc.

· Function as the first point of escalation for any issues

· Support the creation of Statement of Work (SOW), customer pitches, and presentations.

· Receive and collaborate on customer requirements to help identify and propose solutions.

· Review and understand contract requirements, RFI/RFPs, modifications and extensions.

· Will lead delivery of successful Government Services engagements within their assigned programs - ensure all involved teams are collaborating, monitor risks, issues and financial metrics and ensure proper

communication and escalations, monitor upcoming pipelines, and provide operational oversight as needed.

· Ensure all Program required CDRLs are completed and delivered on time.

· Grow the staffing business through continued displays of adding value to the customer. Ascertain additional staffing needs or business opportunities and gain an understanding of the customer environment, and upcoming projects and client initiatives that WWT might be able to assist with. Regularly relay this to Services Sales and the Account Teams.

· Day-to-day management and leadership for our consultants placed on-site with customers:

o Manage resources placed on-site within our programs.

o Advocate and teach WWT resources and frameworks such as our core values, Integrated Leadership and Management, the WWT Platform, etc

o Coach and mentor for career development

o Regular meetings and communications

o Recurring one-on-one’s with all reports

o Partner with Talent Acquisition for identification and placement of qualified candidates

o Status reporting and monitoring engagement health and financials

o Technical and business support and be the escalation point for issues related to our consultant, their engagement and our customer.