Top Biotech Customer Success & Experience Jobs in Chicago, IL

The IT Support Specialist III provides desktop support, manages user accounts, maintains systems, evaluates technologies, and supports executives and clients with IT issues.

As a Senior CRA, you will manage clinical trial activities, ensuring data integrity and compliance while fostering relationships with trial sites and overseeing monitoring visits.

Monitor clinical trial sites for compliance, conduct site visits, manage multiple projects, train site staff, and ensure data integrity in ophthalmology studies.

The PCS Leader acts as the primary contact for customers in a specific region, ensuring satisfactory service resolution and supporting technical needs. Responsible for managing maintenance activities and facilities, executing operational strategies, and providing informal guidance to new team members.

Pre-Sales Application Engineer provides technical expertise on GCMS systems, analyzes customer needs, delivers demonstrations, influences product design, and supports sales efforts.

As a Key Account Manager at Roche Sequencing, you will enhance customer relationships, achieving sales targets while providing tailored solutions to meet strategic accounts' research and clinical needs.

The Associate Director will manage strategic initiatives within neuroscience accounts, building partnerships and executing account business plans to optimize product access for patients.

The IT Support Lead will manage IT operations, provide technical support, maintain infrastructure, and ensure alignment with organizational standards.

The Field Reimbursement Manager will eliminate access barriers, educate on prior authorizations, enhance patient conversion rates, and support treatment adherence while collaborating with stakeholders.

The Customer Success Manager at CancerIQ will manage customer relationships, drive satisfaction and retention, conduct Quarterly Business Reviews, and design scalable customer success initiatives in the healthcare sector.

The Postsecondary Education Specialist will design, develop, and deliver STEM education programs, collaborating with experts and using instructional design methodologies to create engaging resources and workshops for diverse educational audiences.