Top Fintech Customer Success & Experience Jobs in Chicago, IL

The Director will drive growth for Mastercard's loyalty platform sales by developing sales strategies, managing pipelines, and building strong client relationships in the financial services segment.

As a Payroll Advocate, you will manage customer inquiries, enhance user experiences, provide expert support, and drive customer success in payroll services.

Seek customer experience professionals for future benefits advocate roles in 2026, focusing on health insurance and customer support.

As a Retirement Advocate, you'll manage customer inquiries, ensuring a positive experience while educating clients on retirement plans and driving their engagement.

The Account Executive will manage client relationships, ensure satisfaction, oversee the renewal process, and drive growth strategies.

The VP of Value Assurance at Coupa leads customer success initiatives, manages complex escalations, and drives process improvement to enhance customer value and retention.

The SMB Account Manager for Food and Beverage helps clients grow their businesses by providing tailored guidance, addressing needs, and fostering partnerships.

The Merchant Fraud Analyst monitors transactions, investigates fraud, develops detection tools, and improves fraud operations to maintain platform integrity.

The Banking Fraud Analyst will identify and prevent fraudulent activities, improve operations, and optimize detection systems within a rapidly growing team.

Oversee a team of collections representatives, managing performance, providing coaching, and improving customer experience while ensuring compliance with policies.

As a Retirement Services Representative, you will assist clients with inquiries about retirement plans, promote services, and provide product expertise to financial advisors, fostering better retirement outcomes.

As a Global Audit & Advisory Intern, assist in audit activities, prepare documentation, identify issues, and participate in special projects.

The Senior Compliance Analyst (Futures) ensures compliance with regulations, interacts with regulators, and guides business units on compliance functions.