Top Fintech Customer Success & Experience Jobs in Chicago, IL

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

The GTM Engineer role supports sales teams by managing GTM systems, maintaining data quality, troubleshooting workflows, and collaborating with cross-functional teams to improve sales productivity.

The Senior MICE Specialist will enhance Perk's Meetings & Events division, manage projects for SMB clients, propose solutions, and foster client relationships while working closely with sales teams.

The Account Manager at Adyen manages relationships with mid-sized, fast-growth merchants, focusing on commercial growth and customer satisfaction while collaborating with teams on various projects.

The Associate Personal Banker engages with customers, assisting with account openings and service requests while ensuring compliance with banking regulations.

As a Personal Banker, you will support branch needs, provide exceptional customer service, assist with account openings, and build customer relationships while ensuring compliance with banking regulations.

As a Client Associate, you will support Financial Advisors by managing client interactions, processing account requests, and performing administrative tasks to enhance client service and maintain regulatory compliance.

The Retirement Advocate will enhance user experience, support retirement benefits inquiries, build client relationships, and educate clients on their plans.

The role involves designing and developing AML training materials, project management, and collaborating with stakeholders to enhance learning experiences across various modalities.

As a Technical Account Manager Consultant, you'll manage client relationships, implement marketing solutions, troubleshoot technical issues, and lead cross-functional projects to ensure client success.

The Customer Service Supervisor oversees call center representatives, enhances productivity, ensures a quality customer experience, and manages hiring and training processes.

The Sales Development Representative will drive sales growth through outbound prospecting, manage inbound leads, and experiment with AI-powered sales approaches while collaborating with Sales and Marketing teams.

The Sr. Director of Account Management oversees client relationships, leads a team, drives revenue growth, and implements retention strategies.