Top Fintech Customer Success & Experience Jobs in Chicago, IL

Manage a portfolio of large corporate accounts, analyze challenges, perform regular portfolio reviews, and collaborate on credit solutions. Lead client relationships and mentor junior staff.

The role involves building Morningstar's Global Career Development Center, overseeing coaching and internship programs, and leading learning initiatives to develop talent effectively.

Manage client relationships and drive product adoption at leading asset management firms through effective onboarding and proactive support, collaborating with sales and internal teams.

The Root Cause Support Analyst will create Root Cause Analysis documents, communicate with customers about technical incidents, support RCA development, and provide 24x7 on-call support.

The Director will drive growth for Mastercard's loyalty platform sales by developing sales strategies, managing pipelines, and building strong client relationships in the financial services segment.

As a Payroll Advocate, you will manage customer inquiries, enhance user experiences, provide expert support, and drive customer success in payroll services.

The Account Executive will manage client relationships, ensure satisfaction, oversee the renewal process, and drive growth strategies.

The VP of Value Assurance at Coupa leads customer success initiatives, manages complex escalations, and drives process improvement to enhance customer value and retention.

The SMB Account Manager for Food and Beverage helps clients grow their businesses by providing tailored guidance, addressing needs, and fostering partnerships.

The Merchant Fraud Analyst monitors transactions, investigates fraud, develops detection tools, and improves fraud operations to maintain platform integrity.