Top Fintech Customer Success & Experience Jobs in Chicago, IL

As an Account Manager at Adyen, you will manage relationships with mid-sized merchants, drive commercial growth, and enhance customer satisfaction through collaboration and effective project management.

The Director of Support leads IT and product support teams, managing operations and ensuring service excellence to enhance customer experience and support organizational growth.

The role involves executing customer marketing campaigns, particularly email marketing, collaborating with cross-functional teams, optimizing programs, and driving performance against KPIs.

The ATS Specialist provides technical support for Axiom, troubleshoots complex issues, manages caseloads, and develops preventive solutions while collaborating with teams and upholding compliance with regulations.

This internship involves assisting with project management, process improvement, data reporting and visualization, and creating training materials while developing skills in a supportive environment.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

As an intern, you'll analyze loan performance metrics, develop automated reporting using SQL and Python, conduct data analysis, and collaborate with teams to optimize strategies.

The Technical Support Engineer will troubleshoot technical issues, configure backend systems, manage support cases, and enhance documentation while providing excellent customer support.

Manage relationships with top sellers in the Food & Beverage sector, driving growth through technical solutions and account management while collaborating with internal teams and conducting business reviews.

The Associate Technical Account Manager serves as a trusted advisor, managing B2B customer relationships, ensuring post-sale success, and resolving technical issues while supporting API integrations and platform usage.