Top Fintech Customer Success & Experience Jobs in Chicago, IL

Lead and scale NinjaTrader's Client Services organization, driving operational excellence and a global 24/7 support model while ensuring high-quality client experiences.

As a Senior Analyst in Customer Operations, you will develop business intelligence and reporting, manage data sets, and drive operational efficiency.

The Hedge Fund Client Support Associate manages client inquiries, provides operational support, delivers accurate financial information, and builds client relationships, ensuring efficient problem resolution.

The Learning Experience Designer will create innovative learning solutions to improve performance and leadership capabilities, managing projects and collaborating with stakeholders.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.

The Director of Support leads IT and product support teams, managing operations and ensuring service excellence to enhance customer experience and support organizational growth.

The role focuses on achieving sales targets in consultative sales for data products and platforms while managing client relationships and delivering tailored presentations.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The Lead Instructional Designer will create and deliver innovative learning experiences, evaluate learning initiatives, and develop enterprise-wide strategies in collaboration with stakeholders to achieve organizational goals.

The Specialist II provides technology support to clients, resolving hardware and software issues while ensuring excellent customer service and satisfaction.