Top Legal Tech Customer Success & Experience Jobs in Chicago, IL

The Implementation Consultant will support CRM module implementations, configure software, conduct workshops, and deliver training, enhancing client engagement and relationship management.

The Onboarding Specialist will develop onboarding plans for clients, manage project timelines, provide training, and assist in issue resolution, ensuring a seamless client experience with Smokeball software.

The CLE Specialist manages the firm's CLE programs, ensuring compliance with regulations, tracking attendance, and providing support for training initiatives.

The HR Systems Analyst supports HR applications through planning, analysis, and implementation, ensuring data accuracy, leading projects, and maintaining system operations.

The Legal Receptionist will manage receptionist duties, provide administrative support, maintain client confidentiality, and ensure smooth office operations in a professional legal environment.

As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.

The Account Manager will maintain client relationships, coordinate service delivery, resolve issues, and conduct retention analysis to enhance client satisfaction.

The Implementation Manager leads customer implementations of Brightflag software, ensuring timely delivery and user training while managing multiple projects and collaborating with various teams.

The Partner Portal Administrator & Content Manager will oversee partner onboarding, manage content in the partner portal, and create training resources while collaborating cross-functionally.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.