Top Legal Tech Customer Success & Experience Jobs in Chicago, IL

The Client Relations and Development Analyst supports business development, strengthens client relationships, and manages projects to enhance client satisfaction, while analyzing data and trends for strategic planning.

The Events Manager will oversee logistics for events, collaborate with stakeholders, manage budgets, and ensure events align with strategic objectives.

As a Digital Reporter, you will facilitate remote legal proceedings via Zoom, manage technical issues, safeguard transcript quality, and administer oaths, ensuring a professional experience for all participants.

The Technical Support Engineer II will provide technical support to clients, troubleshoot issues, lead troubleshooting processes, and assist with application deployments.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Implementation Manager will lead product onboarding, drive customer adoption, and collaborate across teams in a tech-forward environment. Responsibilities include translating product capabilities into strategies and owning adoption metrics.

The Account Manager will manage major Property Management client relationships, focusing on retention, growth, operational excellence, and extensive travel for client engagement.

As a Solutions Architect, you will lead integrations between Brightflag and customer systems, translating requirements into integration designs, managing projects, and driving best practices for integration workstreams.

The Claims Verification Supervisor oversees the claims verification team, ensuring compliance and performance, and drives improvements in processes and quality control.

The Lead Technical Account Manager ensures successful use of the Relativity suite by leading customer relationships, managing technical issues, and developing account strategies.