Top Legal Tech Customer Success & Experience Jobs in Chicago, IL

The Project Manager will oversee multiple customer accounts, managing timelines and deliverables while coordinating between clients and internal teams to ensure high-quality project execution.

As a Client Facing Project Manager, you will manage client relationships, oversee projects, and ensure communication and outcomes align with client expectations in a high-pressure environment.

The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.

The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.

Design and implement Microsoft 365 solutions for legal firms, managing client enablement, system integration, governance, and training delivery, ensuring efficiency and compliance.

As a freelance Session Host, you will manage virtual legal proceedings, provide technical support, and communicate with participants for a smooth experience.

Case Managers at Finch handle operational tasks in pre-litigation, including opening insurance claims, managing medical and police reports, and resolving lien issues, enabling attorneys to work effectively.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

Support sales by identifying customer needs and demonstrating Litify’s Salesforce-based solutions. Engage with clients through presentations, configure Salesforce for demos, and respond to RFPs.

Design, configure, and deliver integrations and low-code automations for customers. Act as technical SME in pre/post-sales, build automation templates and POCs (Workato/Power Automate/Zapier), document solutions, provide basic troubleshooting, and coordinate with partners and internal teams to ensure smooth delivery and adoption.