Top Legal Tech Customer Success & Experience Jobs in Chicago, IL

The Curriculum Developer will design and develop engaging learning content for customer training using instructional design methodologies, collaborating with experts to ensure technical accuracy and accessibility.

The Client Service Representative manages client relationships, processes legal documents, and provides exceptional service to meet client needs while ensuring timely delivery of services.

Serve as the primary point of contact for customers, create onboarding plans, analyze usage data, drive expansion, and integrate AI tools.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Growth Lead role focuses on developing paid search strategies to enhance client acquisition, optimizing campaigns, and collaborating with product teams to improve user experience and data infrastructure.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Legal Executive Assistant supports attorneys by managing their practice, handling communications, overseeing projects, and ensuring efficient operations while upholding professionalism and confidentiality.

The Trademark Docketing Specialist manages trademark dockets, ensures quality control, monitors deadlines, assists IP attorneys, and performs administrative tasks in a law firm environment.

The Senior Reporter will cover the business of law, writing news analyses and features, and developing sources within the legal industry.

The Senior Payroll Specialist will process multi-state payroll, ensure compliance with tax laws, manage client relationships, and prepare payroll reports.