Top Senior Level Fintech Customer Success & Experience Jobs in Chicago, IL

The Senior Enablement Consultant will design AI-driven enablement programs, collaborate cross-functionally, diagnose performance issues, and optimize business outcomes through data-driven insights.

The Senior Business Travel Consultant manages B2B travel bookings, ensuring high customer satisfaction through proactive solutions and support. Responsibilities include client communication, mentor junior staff, and maintaining service levels in a fast-paced environment.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The Service Delivery Manager engages with clients, ensures satisfaction, manages operational performance, provides reporting support, and enhances client relationships while leading a high-performing team.

The role involves designing and delivering sales enablement training for Expansion Sales, aiming to improve sales performance and productivity through effective learning solutions and collaboration with cross-functional teams.

The Onboarding Specialist will manage the onboarding lifecycle for merchants, ensuring compliance and a smooth rollout while collaborating with various teams to enhance processes and experiences.

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

The Learning Experience Designer will create innovative learning solutions to improve performance and leadership capabilities, managing projects and collaborating with stakeholders.

The role involves designing and developing AML training materials, project management, and collaborating with stakeholders to enhance learning experiences across various modalities.

Lead and scale NinjaTrader's Client Services organization, driving operational excellence and a global 24/7 support model while ensuring high-quality client experiences.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.