Top Senior Level Healthtech Customer Success & Experience Jobs in Chicago, IL

The Agency Contracting Specialist will guide new agencies through the contracting process, ensuring timely deliverables and optimizing client onboarding experiences while collaborating across departments.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.

The Strategic Accounts Director is responsible for retaining and upselling major clients, collaborating with teams to enhance client experience and drive performance metrics while ensuring strategic value delivery.

The Advanced Surgery Sales Training Director develops and delivers training for sales professionals, collaborates with marketing and sales teams, and evaluates training effectiveness.

The Technical Writer will lead the response to RFPs and Security Questionnaires, ensuring high-quality proposals that meet customer requirements. This role involves collaboration with various departments and managing proposal deadlines, as well as maintaining documentation and proposing strategies for success.

The role involves providing technical and clinical support for Cardiac Ablation Solutions, including training and educating hospital staff, troubleshooting during procedures, and collaborating with sales representatives.

The role involves leading and executing therapy education programs while collaborating with stakeholders, managing a clinical team, and tracking program metrics to improve patient care outcomes.

The Director of Client Management is responsible for client retention, growth, and profitability, leading a team to meet sales goals through effective relationships and strategic actions. The role requires market management and oversight of team performance to ensure targets are met.

The Events Lead will plan, execute, and manage corporate events, ensuring alignment with business goals while overseeing budgets and vendor relationships.

Reviews and adjudicates complex claims, acts as a subject matter expert, trains staff, and handles inquiries related to pre-authorization and appeals.

As a Senior Sales Operations Specialist, you'll support sales teams, manage CRM data, coordinate projects, and enhance communication between teams.