Top Senior Level Healthtech Customer Success & Experience Jobs in Chicago, IL

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Account Manager for Payer Operations manages relationships with payer partners, coordinates cross-functional efforts, and oversees contract and outcomes reporting, ensuring operational efficiency in healthcare settings.

The Client Success Manager acts as a trusted advisor for enterprise healthcare organizations, translating conversational data into business outcomes and enhancing client relationships through training and strategic consulting.

The Sr. Director is responsible for new business growth, building partnerships, and negotiating multi-million dollar agreements with corporate veterinary groups. This role requires executive engagement and strategic leadership in account management.

The Account Manager will drive the adoption of Tendon Seam technology among surgeons, ensuring successful onboarding and supporting surgical teams during procedures. Responsibilities include case management, customer education, and maintaining competitive awareness.

The Strategic Account Manager leads account partnerships with major health systems, focuses on revenue generation, develops strategies, and builds strong client relationships to drive growth.

Lead customer experience initiatives nationwide, manage the Regional Customer Excellence team, and drive insights and analysis of customer data to enhance service delivery.

The Principal Customer Engagement Specialist will enhance customer engagement, manage accounts, and collaborate with internal teams to drive the adoption of digital solutions in healthcare.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Program Manager will lead customer experience strategies, collaborate with sales teams, and support health systems in adopting cardiac monitoring solutions.