Top Information Technology IT Support & Helpdesk Jobs in Chicago, IL

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

The Platform Support Specialist will implement and provide technical support for the CCH Tagetik for SAP HANA platform, integrating various data sources, and optimizing performance while collaborating with clients and cross-functional teams.

The consultant will provide Hypercare and post-go-live support for enterprise applications, manage incident resolution, and collaborate with teams for issue resolution.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

The Help Desk Manager will oversee the help desk team, ensure high-quality support services, manage operations, and drive continuous improvement for customer experience.

As Director of IT, you'll lead IT services including Helpdesk, identity, and corporate infrastructure, focusing on automation, user experience, and team growth.

Manage and secure IT infrastructure, providing support for macOS and Windows systems, user account management, device deployment, and network troubleshooting.

As a Systems Analyst, you will maintain server infrastructure, resolve customer tickets, utilize virtualization tools, and deliver excellent customer service while continuously learning.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.