Top Information Technology IT Support & Helpdesk Jobs in Chicago, IL

The IT Systems Administrator maintains internal systems, provides technical support, manages various technologies, and ensures client satisfaction through effective communication and documentation.

The Infrastructure Operations Lead manages IT operations, ensuring the stability of the corporate infrastructure and leading a team in system problem resolution.

Assist in managing network infrastructure while providing desktop support in a Windows environment, implementing security policies, and monitoring logs for threats.

Provide level‑1 IT support across North American offices: manage AD accounts, image and deploy devices, troubleshoot networks and endpoints, maintain inventory, use helpdesk ticketing, develop PowerShell automation, support security initiatives and leverage AI tools to improve support processes.

The role involves configuration and administration of mainframe network software, providing technical support, monitoring performance, and ensuring compliance with policies.

Responsible for diagnosing issues with Windows Server Infrastructure, managing server environments, and utilizing PowerShell for configuration. Proposes automation solutions and handles troubleshooting in a multi-domain environment.

Provide expert support to users, resolve hardware/software issues, manage accounts, maintain system performance, document processes, and collaborate on security projects.

The Senior NOC Manager oversees the operations of the service desk team, ensuring exceptional service delivery and managing technical and people resources effectively.

The Site Reliability Engineer at Iron Mountain will troubleshoot escalated tickets, manage Windows Server builds, perform security patching, and collaborate with customers and vendors to resolve issues and maintain systems.

The Regional IT Operations Manager oversees data center operations, ensuring performance and reliability while managing IT managers and optimizing processes.