Top Logistics Operations & Support Jobs in Chicago, IL

Join McMaster-Carr to accurately process customer payments, resolve discrepancies, and investigate payment exceptions in a fast-paced, collaborative environment.

As a Coverage Specialist, you will learn logistics, secure carrier capacity, manage communication regarding shipments, and solve issues efficiently. You will engage in high-volume phone interactions and navigate the relationship between customers and internal teams.

Provides remote administrative support by managing emails, calls, calendars, meetings, travel arrangements, contact lists, spreadsheets, online records, market research, presentations, employee inquiries, and customer service. Requires strong communication, organization, time management, familiarity with cloud, VoIP, desktop-sharing, word-processing, spreadsheet, and online-calendar tools, plus a high school diploma.

Provide after-hours and weekend travel support: monitor channels, handle flight/hotel/transport disruptions, rebook travel per SOPs, escalate high-impact issues, document actions, and hand off unresolved items to weekday Logistics.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Provide application and advanced Microsoft 365 support for approximately 2,500 users and customers. Troubleshoot issues remotely, deploy software, manage email security and identity systems, create service desk procedures, and act as a junior business analyst. The role also coordinates cross-functional projects, prioritizes multiple issues, supports logistics stations, and helps maintain a safe workplace.

Investigates freight exceptions and losses using software tools, data analysis, and investigative techniques. Conducts compliance audits, identifies process improvements, communicates findings across departments and management, and helps refine incident response and analysis procedures. The role requires security or loss-prevention investigation experience, strong problem-solving and communication skills, proficiency with Microsoft Office, independent prioritization, and occasional travel.

Provides comprehensive administrative support for program staff, including calendar management, travel arrangements, expense reporting, meeting coordination, employee request handling, guest management, facility support, and onboarding. The role requires proficiency with Microsoft Office, strong organization, sound judgment, multitasking ability, and minimal supervision. A DoD Secret clearance must be obtainable and maintainable.