Top Logistics Operations & Support Jobs in Chicago, IL

The Director of Partnerships leads business development for cross-border e-commerce, manages key accounts, develops products, and oversees contract administration.

Lead and oversee the performance and growth of stations by developing business, enhancing operational efficiency, and maintaining key relationships. Support DMs in achieving goals while implementing standard operating procedures.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates internal teams and supplier partners, manages complex relocation issues, maintains accurate records, and meets customer experience and service-level metrics. Communicates with client HR contacts, supports exception management, provides status updates, and uses multiple digital platforms across phone, email, and chat channels.

Investigate and resolve complex SaaS platform, integration, API, webhook, and configuration issues for enterprise customers. Monitor Datadog dashboards, alerts, and logs; coordinate P1 incidents; produce actionable engineering escalations; support customers during high-pressure situations; and document resolution patterns in the knowledge base.

Responsible for overall vessel safety readiness, equipment certification and maintenance, incident investigation, safety inspections and drills, ensuring compliance with statutory and company HSE requirements, supervising safety personnel, and reviewing management system improvements. Reports to the Staff Captain.

The Import Specialist I processes customer data for customs requirements, manages documentation for imports, and performs additional tasks as assigned. Requires handling confidential information and cross-training in other responsibilities.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Senior Business Analyst responsible for implementing and supporting Manhattan SCALE WMS solutions. The role gathers requirements, documents workflows, maps integrations, develops SQL queries, leads integration and UAT testing, supports system enhancements, troubleshoots application issues, and provides Level 2 support. The analyst collaborates with logistics clients, operations, technical teams, and vendors to improve warehouse processes and deploy scalable solutions. The position is remote with up to 15% domestic travel.

Provides high-level administrative support to executives by managing schedules, appointments, travel arrangements, correspondence, reports, presentations, meetings, confidential information, events, and stakeholder communications. The role requires strong organization, communication, discretion, multitasking, and proficiency with office management systems and Microsoft Office tools.

Leads enterprise risk and safety management for outdoor conservation programs. Responsibilities include developing policies and training, reviewing program risks, managing medical information exchange, overseeing safety associates and contractors, coordinating incident response and on-call coverage, facilitating emergency preparedness exercises, conducting incident reviews, evaluating accommodations, and coaching program leaders. The role also manages vendors, maintains procedures and records, and supports continuous safety improvement across remote programs.